Parking Lot Coordinator

Hunter Super Techs - TurnPoint; Humble (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee ownership

Instant offers

Bonuses

Consistent schedules

Medical benefits

Paid time off

Professional development

Job summary

The Parking Spot is seeking a Parking Lot Coordinator in Humble, TX to greet guests, direct them to services, monitor activities, and support shuttle operations for smooth daily flow.

Requirements include a high school diploma or equivalent, a valid driver’s license with a good driving record, and the ability to stand for long shifts; eligible benefits include medical, vision, dental, 401(k), paid time off and an employee ownership program.

Qualifications

• High school education or equivalent is required.
• Previous customer service experience is preferred.
• Valid driver’s license is required at all times.
• Must maintain a satisfactory driving record per Employee Handbook.
• Ability to communicate clearly in English for safety purposes.
• Able to work in inclement weather and stand for long periods.

Responsibilities

• Greet customers in a friendly and professional manner.
• Provide directions and answer questions about the facility and airport.
• Observe facility activities and report issues to Management.
• May monitor surveillance and communicate with security on-duty.
• May dispatch shuttles to ensure coverage at the facility and airport.
• Direct shuttle and parking lot activity, including fuel schedules and breaks.
• Cross-train for other frontline positions as directed by Management.
• Maintain familiarity with airport terminals to assist guests.

Skills

Customer service

Clear communication

Safety awareness

Education

High school diploma or equivalent

Job description

Location: 7007 Will Clayton Pkwy, Humble, TX, 77338 Parking Lot Coordinator| Morning, Afternoon, & Evening | Full-Time

With more than 25 years in business, The Parking Spot has grown into the largest near-airport parking company in the United States with over 2,000 valued team members spread across over 40 locations nationwide. We are proud to offer an Employee Ownership Program, allowing every team member the opportunity to receive a direct financial stake in The Parking Spot’s success. As employee owners, every one of us plays a part in providing exceptional service to our guests across the country.

Our Parking Lot Coordinators play an integral part of daily operations ensuring the smooth flow of operations at our facility, as well as assisting our guests during the check-in and check-out process.

Pay Rate: $13 per hour with regular bonus opportunities

What We Offer:

• Participation in and financial benefit from our shared employee ownership program
• Instant offers – standout candidates can receive conditional offers immediately after their interview
• Regular bonus opportunities for those who are eligible
• Consistent schedules
• For those who are eligible to enroll: Medical, Vision, Dental, and 401(k) plan benefits
• For those who are eligible: Paid Time Off, Vacation Pay, and Paid Holidays
• Training and professional development opportunities

Key Responsibilities of Parking Lot Coordinator:

• Greet each customer in a friendly and professional manner
• Provide clear directions and answer guest questions about the facility, airport and our operations
• Observe activities at the parking facility, including any issues with guest vehicles, trip hazards, etc. and report any suspicious activity to Management
• May maintain and monitor surveillance camera system inside office communicating with on-duty security
• May dispatch shuttles to maintain ample coverage at the facility and at the airport
• Direct proper movement of parking lot activities including shuttle movement, Shuttle Driver breaks, and shuttle fueling schedules
• Cooperate with all team members to provide the best possible service to all internal and external customers
• May cross-train for other frontline positions as directed by management
• Maintain accurate familiarity with the airport terminals and general area to answer questions and provide helpful information to guests
• Perform additional duties as reasonably requested by Management

Knowledge, Skills, & Experience Required of Parking Lot Coordinator:

• High school education or equivalent
• Previous customer service experience preferred
• Valid driver’s license is required at all times
• Currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
• Ability to verbally communicate clearly in the English language for safety purposes
• Ability to work in inclement weather
• Ability to stand for most of the shift and safely lift up to 30 pounds with or without an accommodation

At The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.