Parking Lot Auditor & Guest Service Lead

Colonial Group; Austin, Northern (TX, KY); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Bonus opportunities

Leadership development program

Paid time off

Paid training

Tuition assistance

Job summary

Parking Management Company is seeking a Lot Auditor to ensure a safe, clean, and efficient parking environment. You will direct traffic, assist guests, and manage payments while maintaining professional appearance.

This non-exempt, full-time role emphasizes reliability, teamwork, and adaptability to varying shifts including nights, weekends, and holidays. Minimum education is a high school diploma or GED, with a valid driver's license and clean MVR preferred.

Qualifications

• Strong customer service orientation and courteous communication are essential.
• Ability to listen actively, explain policies, and assist guests effectively.
• Detail-oriented mindset to record tickets, payments, and logs accurately.

Responsibilities

• Issue tickets and process payments accurately.
• Maintain shift logs, track revenue, and document parking activity.
• Label keys, record vehicle details, and keep organized records.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or GED

Job description

Parking Management Company is seeking a Lot Auditor to ensure a safe, clean, and efficient parking environment. You will direct traffic, assist guests, and manage payments while maintaining professional appearance.

This non-exempt, full-time role emphasizes reliability, teamwork, and adaptability to varying shifts including nights, weekends, and holidays. Minimum education is a high school diploma or GED, with a valid driver's license and clean MVR preferred.