Parking Garage Operations Lead – Staff, Safety & Client Relations

Reimagined Parking; New York (NY); Sur place; USD 33 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical & Health Benefits

Pension Options

PTO (Paid Time Off)

401(k) Plan

Life and Disability Insurance

Parental and Caregiver Leave

Sick Time Off

Résumé du poste

Reimagined Parking in Manhattan, NY is seeking a Parking Garage Assistant Manager who will help run daily parking operations from 6am to 2pm, Monday through Friday. The role reports to the Location Manager and offers a union position with medical benefits, PTO and pension options.

Earn $24.00–$27.00 per hour and join a team focused on safety, customer service, and efficiency. Responsibilities include supervising staff, onboarding, client relations, revenue controls, and producing regular reports

Qualifications

• At least 18 years of age.
• Excellent customer service and communication skills.
• Ability to verbally communicate with guests.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Responsabilités

• Assist in supervising location staff, delegating, coaching, monitoring performance, and ensuring compliance with all company standards.
• Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
• Act as a point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship.
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.
• Fill in to provide coverage for front line positions, as needed.
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Communicate professionally at all times with guests, client, and teammates.

Connaissances

Customer service

Communication

Guest interaction

Outils

Microsoft Office

Description du poste

Reimagined Parking in Manhattan, NY is seeking a Parking Garage Assistant Manager who will help run daily parking operations from 6am to 2pm, Monday through Friday. The role reports to the Location Manager and offers a union position with medical benefits, PTO and pension options.

Earn $24.00–$27.00 per hour and join a team focused on safety, customer service, and efficiency. Responsibilities include supervising staff, onboarding, client relations, revenue controls, and producing regular reports