Parking Ops Manager — Multi-Location Leader (NYC)

Reimagined Parking; Miami, New York (FL, NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Annual Discretionary Incentive plan

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Reimagined Parking Inc. is seeking an Operations Manager to lead multiple valet and garage parking operations in New York City and surrounding boroughs. The role requires on-site presence at various locations throughout the week and strong leadership.

You will focus on delivering excellent customer service, managing staff, analyzing location profitability, driving revenue, and coordinating marketing, events, and client relations to grow the business.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• Minimum of 5 years in a leadership role in parking management.
• Strong focus on customer service and client satisfaction.
• Proficient in location profit and loss analysis.
• Demonstrated experience in revenue generation and direct marketing.
• Event management experience is a plus.
• Client relationship management skills.
• Business development and strategic thinking abilities.
• Leadership and team-building skills.

Responsibilities

• Exceptional Customer Service: ensure an exceptional and seamless experience for every parker.
• Personnel Management: recruit, train, and develop a high-performing team with clear goals.
• Location Profit and Loss: analyze financial data to maximize profitability and control costs.
• Revenue Generation: identify opportunities to increase revenue and drive growth.
• Direct Marketing: develop campaigns to attract and retain customers.
• Event Management: coordinate parking logistics for events and high-traffic periods.
• Client Management: maintain strong client relationships and address inquiries.
• Business Development: identify new opportunities and partnerships.
• Team Development: foster professionalism and accountability within the team.

Skills

Leadership

Customer service

P&L analysis

Revenue generation

Direct marketing

Event management

Client management

Business development

Team development

Education

Bachelor's degree in Business Administration, Management, or related field

Job description

Reimagined Parking Inc. is seeking an Operations Manager to lead multiple valet and garage parking operations in New York City and surrounding boroughs. The role requires on-site presence at various locations throughout the week and strong leadership.

You will focus on delivering excellent customer service, managing staff, analyzing location profitability, driving revenue, and coordinating marketing, events, and client relations to grow the business.