Parking Garage Assistant Manager

Reimagined Parking

New York (NY)

On-site

USD 33,000 - 37,000

Full time

8 days ago

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Benefits offered by this job

Medical & Health Benefits
Pension Options
PTO (Paid Time Off)
401(k) Plan
Life and Disability Insurance
Parental and Caregiver Leave
Sick Time Off

Job summary

Reimagined Parking in Manhattan, NY is seeking a Parking Garage Assistant Manager who will help run daily parking operations from 6am to 2pm, Monday through Friday. The role reports to the Location Manager and offers a union position with medical benefits, PTO and pension options.

Earn $24.00–$27.00 per hour and join a team focused on safety, customer service, and efficiency. Responsibilities include supervising staff, onboarding, client relations, revenue controls, and producing regular reports

Qualifications

  • At least 18 years of age.
  • Excellent customer service and communication skills.
  • Ability to verbally communicate with guests.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

  • Assist in supervising location staff, delegating, coaching, monitoring performance, and ensuring compliance with all company standards.
  • Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
  • Act as a point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship.
  • Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
  • Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
  • Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.
  • Fill in to provide coverage for front line positions, as needed.
  • Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
  • Immediately respond to reports of accidents, incidents or safety concerns.
  • Communicate professionally at all times with guests, client, and teammates.

Skills

Customer service
Communication
Guest interaction

Tools

Microsoft Office

Job description

Parking Garage Assistant Manager

Application Deadline: 23 October 2026


Department: Operations - Field(OPS001)


Employment Type: Full Time


Location: I28-99_211 W 56th St


Reporting To: Location Manager


Compensation: $24.00 - $27.00 / hour


Description

Position: Parking Garage Assistant Manager
Union Position w/ Medical & Health Benefits + PTO & Pension Options
Hourly Pay: $24 - $27
Location: Manhattan, NY
Shift: 6am - 2pm
Schedule: Monday - Friday


The Assistant Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations.


Key Responsibilities


  • Assist in the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.

  • Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.

  • Act as a point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship.

  • Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.

  • Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.

  • Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.

  • Fill in to provide coverage for front line positions, as needed.

  • Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.

  • Immediately respond to reports of accidents, incidents or safety concerns.

  • Communicate professionally at all times with guests, client, and teammates.


OTHER DUTIES:


Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.


Skills, Knowledge and Expertise


  • At least 18 years of age

  • Excellent customer service and communication skills

  • Ability to verbally communicate with guests

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)


Benefits

Join our team and enjoy an outstanding benefits package, including:



  • (Full Time Only)

  • Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.

  • Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

  • Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

  • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

  • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

  • Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

  • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

  • Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

  • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

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