Parking Garage Assistant Manager

Reimagined Parking; New York, Northern (NY, KY); Hybrid; USD 33,000 - 37,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Reimagined Parking Inc. in Manhattan, NY, seeks a Parking Garage Assistant Manager to oversee daily parking operations, supervise staff, and support the Operations Manager.

This role will handle revenue controls, safety, and client relations while ensuring excellent guest service in a fast-paced environment. The position offers a 6am–2pm shift, Monday–Friday, with full-time employment and competitive hourly pay.

Qualifications

• Must be at least 18 years old.
• Excellent customer service and communication skills.
• Able to verbally communicate with guests.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Supervise location staff and ensure compliance with company standards.
• Support Operations Manager with hiring, onboarding, and training.
• Act as liaison to client or Property Manager and attend location meetings.
• Oversee facility maintenance for safety and cleanliness.
• Monitor ticket inventory, cash flow, reports and audits to prevent loss.
• Assist in preparing daily, weekly, and monthly operating reports.
• Provide coverage for front line positions when needed.
• Communicate professionally with guests and clients, addressing concerns.

Skills

Customer service

Communication

Verbal communication

MS Office

Age 18+

Job description

Parking Garage Assistant Manager

Application Deadline: 23 October 2026

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: I28-99_211 W 56th St

Reporting To: Location Manager

Compensation: $24.00 - $27.00 / hour

Description

Position: Parking Garage Assistant Manager

Hourly Pay: $24

Location: Manhattan, NY

Shift: 6am - 2pm

Schedule: Monday - Friday

The Assistant Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations.

Key Responsibilities

• Assist in the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
• Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
• Act as a point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship.
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.
• Fill in to provide coverage for front line positions, as needed.
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Communicate professionally at all times with guests, client, and teammates.

OTHER DUTIES: Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Skills, Knowledge and Expertise

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Benefits

Join our team and enjoy an outstanding benefits package, including:

(Full Time Only)

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.