Parking & Facilities Operations Manager

Booz Allen Hamilton; McLean (VA); Sur place; USD 62 000 - 141 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid leave

Tuition assistance

Professional development

Résumé du poste

Booz Allen Hamilton in McLean, Virginia, seeks a Parking Program Analyst to manage parking operations, permits, and events while serving as the primary customer-facing representative for parking services. You will coordinate with construction teams, security, and other stakeholders to ensure smooth operations and responsive customer support.

The role requires experience in program administration, stakeholder coordination, and contractor performance oversight, with the ability to develop

Qualifications

• Minimum 2 years of experience in customer-facing services or operational support.
• Experience administering programs and coordinating stakeholders.
• Experience monitoring contractor performance and providing feedback.
• Ability to analyze challenges, develop practical solutions, and make decisions in a dynamic environment.
• Ability to work in a fast-paced office and collaborate with customers, contractors, and internal teams.

Responsabilités

• Serve as the primary customer-facing representative for parking services, providing exceptional support and coordinating with customers, construction teams, security personnel and other stakeholders.
• Coordinate parking support for special events, conferences, VIP visits, and other customer requirements.
• Schedule and arrange for special equipment, custodial services, security monitors, and other resources to support operations and projects.
• Provide project coordination and logistics support for facility services initiatives, including parking optimization efforts and service-related projects.

Connaissances

Customer-facing services

Program administration

Contractor performance monitoring

Stakeholder coordination

Analytical decision-making

Formation

HS diploma or GED

Description du poste

Booz Allen Hamilton in McLean, Virginia, seeks a Parking Program Analyst to manage parking operations, permits, and events while serving as the primary customer-facing representative for parking services. You will coordinate with construction teams, security, and other stakeholders to ensure smooth operations and responsive customer support.

The role requires experience in program administration, stakeholder coordination, and contractor performance oversight, with the ability to develop