Parking Enforcement Officer

LAZ Parking; Aurora (CO); On-site; AUD 30,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Short-Term Disability Coverage

Long-Term Disability Coverage

Life Insurance Options

PayActiv access to earned wages

Free company uniforms

Employee Assistance Program (EAP)

Career growth opportunities

Job summary

LAZ Parking is seeking a Parking Enforcement Officer to ensure safe and compliant parking operations in Aurora, Colorado. You will patrol facilities, issue citations, assist customers, and document activity with handheld devices, maintaining professionalism and accuracy at all times.

We value independent, detail-oriented individuals who communicate clearly and stay calm under pressure. The role offers paid training, benefits, and opportunities for career growth within a national leader in

Qualifications

• Customer service experience and strong communication skills.
• Ability to work independently with minimal supervision.
• Calm and professional under pressure; attention to detail.
• Accurate documentation and ability to use enforcement tech.
• Reliable transportation and ability to follow policies.

Responsibilities

• Patrol assigned facilities and surrounding areas.
• Monitor vehicles for compliance with regulations and permits.
• Issue citations accurately and consistently.
• Verify vehicle, permit, and payment information.
• Document violations and activity using handheld devices.
• Report unauthorized or suspicious vehicles.
• Maintain records and daily activity logs.
• Assist customers with questions and directions.

Skills

Customer service experience

Strong communication

Independent work

Calm under pressure

Attention to detail

Documentation skills

Handheld devices

Reliable transportation

Follow policies

Tools

Handheld enforcement equipment

Job description

LAZ Parking | Full-Time/Part-Time | Non-Exempt

Help Keep Parking Facilities Safe, Accessible, and Well Managed

At LAZ Parking, our people are the foundation of our success. We are more than one of the largest and fastest-growing parking companies in the country. We are a people-first organization that believes how we treat our employees, clients, and communities matters.

As a Parking Enforcement Officer, you play an important role in maintaining safe, organized, and accessible parking facilities. This position combines parking enforcement, customer service, property monitoring, and accurate documentation to help ensure parking operations run smoothly and efficiently.

If you are observant, dependable, comfortable working independently, and confident interacting with the public, this is an opportunity to make a meaningful impact while building a rewarding career with LAZ Parking.

Why Join LAZ?

• Opportunity to work independently while supporting critical parking operations.
• Career growth and advancement opportunities with a national industry leader.
• Paid training and ongoing development.
• Collaborative leadership and supportive team culture.
• Employee Assistance Program (EAP).
• Health coaching and wellness resources.
• Employee recognition and development programs.
• PayActiv access to earned wages before payday.
• Free company uniforms.

Full-Time Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Short-Term Disability Coverage
• Long-Term Disability Coverage
• Life Insurance Options

About LAZ Parking

At LAZ Parking, we often say, it's not what we do, it's the way we do it.

As one of the largest and fastest-growing privately held parking companies in the country, our success is built on exceptional service, operational excellence, strong client partnerships, and investing in our people.

We believe in promoting from within, recognizing talent, and creating opportunities for employees to build rewarding careers. Our culture is centered on accountability, respect, teamwork, and continuous improvement.

The Spirit of the Position

As a Parking Enforcement Officer, you serve as a visible representative of LAZ Parking and help maintain safe, accessible, and organized parking facilities. You patrol assigned areas, monitor parking compliance, issue citations when necessary, and provide assistance to customers while ensuring parking regulations are consistently enforced.

Success in this role requires professionalism, sound judgment, attention to detail, strong communication skills, and the ability to work independently while remaining customer focused. Through your efforts, you help create a positive experience for customers while supporting the operational success of the facilities you serve.

What You'll Do

Parking Enforcement & Compliance

• Patrol assigned parking facilities and surrounding areas.
• Monitor vehicles for compliance with parking regulations, permits, restrictions, and payment requirements.
• Issue citations accurately and consistently in accordance with company guidelines.
• Verify vehicle, permit, and payment information.
• Document violations and enforcement activity using assigned technology and equipment.
• Report unauthorized, abandoned, damaged, or suspicious vehicles.
• Follow established procedures regarding towing and other enforcement-related actions.
• Maintain accurate records, reports, and daily activity logs.

Customer Service & Communication

• Assist customers with parking-related questions and concerns.
• Clearly explain parking rules, citations, and facility procedures.
• Provide directions and general parking information.
• Maintain professionalism during difficult or challenging interactions.
• Escalate issues appropriately when additional assistance is needed.

Safety & Property Monitoring

• Monitor assigned properties for safety concerns, hazards, and suspicious activity.
• Report maintenance concerns such as damaged signage, lighting issues, or equipment malfunctions.
• Help maintain safe vehicle and pedestrian traffic flow.
• Follow all company safety policies and emergency procedures.
• Communicate safety concerns and operational issues to supervisors promptly.

Teamwork & Professionalism

• Maintain a professional appearance and represent LAZ Parking positively.
• Communicate effectively with supervisors and team members.
• Use company equipment responsibly.
• Follow company policies, procedures, and operational standards.
• Support additional operational responsibilities as assigned.

Who You Are

Observant & Detail-Oriented

You notice parking violations, safety concerns, and unusual activity while maintaining accurate and thorough documentation.

Customer Service Driven

You communicate respectfully, remain professional under pressure, and focus on creating positive interactions with customers.

Organized & Accountable

You manage responsibilities independently while maintaining consistency, accuracy, and reliability.

Fair & Consistent

You apply parking regulations objectively while exercising sound judgment and professionalism.

Safety Minded

You remain aware of your surroundings and understand the importance of maintaining a safe environment for customers, employees, and visitors.

Qualifications Required

• Customer service experience.
• Strong communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Ability to remain calm and professional during challenging situations.
• Strong attention to detail and documentation skills.
• Ability to operate or learn parking enforcement technology and handheld devices.
• Reliable transportation.
• Ability to understand and follow company policies, procedures, and enforcement guidelines.

Preferred

• Previous parking enforcement, security, hospitality, parking, retail, or customer-facing experience.
• Experience working independently in an operational environment.
• Experience using mobile technology, handheld devices, or enforcement systems.
• Experience completing incident reports or operational documentation.

Physical Requirements

This Position Requires The Ability To

• Stand and walk for extended periods throughout the workday.
• Patrol parking facilities and outdoor areas regularly.
• Work outdoors in varying weather conditions.
• Lift, push, and pull up to 25 pounds.
• Bend, squat, stoop, and move frequently throughout the shift.
• Safely utilize handheld enforcement equipment.
• Remain alert and aware of surrounding activity.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Help Create Safe and Well-Managed Parking Facilities

If you are looking for an active role that combines independence, customer interaction, and operational responsibility, we'd love to hear from you.

Join LAZ Parking and help maintain safe, organized, and customer-focused parking operations in Aurora, Colorado.

FLSA Status: Non-Exempt

LAZ Parking is an Equal Opportunity Employer and participates in E-Verify. Equal employment opportunities are provided to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.