Parking Enforcement Monitor PT

City of Frederick; Frederick (MD); On-site; USD 32,000 - 52,000; Full time

Job summary

City of Frederick seeks a Parking Enforcement Monitor to uphold parking regulations in the downtown area. You will patrol on foot, identify violations, issue citations, and report meter malfunctions while assisting the public with information on parking rules and locations.

The role requires a HS diploma or GED with at least 3 months related experience, readiness to wear the designated uniform, and a valid vehicle operator's license. Training and department support are provided.

Qualifications

• Ability to work with the public and provide courteous service.
• Ability to work independently and as part of a team.
• Ability to read, understand and follow regulations and procedures.
• Ability to write routine reports and correspondence.
• Strong verbal communication skills for public interactions.

Responsibilities

• Patrols the designated city area on foot to enforce parking regulations.
• Issues citations using handheld ticket device.
• Reports missing/deteriorated signs and meter malfunctions.
• Provides information about parking regulations and facilities to the public.
• Supports court hearings with documentation as needed.

Skills

Customer service

Independent worker

Clear English

Reading comprehension

Reporting

Verbal communication

Education

High school diploma or GED

Three months related experience

Tools

Job description

Job Summary

JOB SUMMARY:

The Parking Enforcement Monitor is a highly visible position in the Parking Department for The City of Frederick. This individual performs routine parking enforcement work in a designated area of the City in accordance with state laws, City ordinances and codes, and departmental rules and regulations. The Parking Enforcement Monitor works in the busy, downtown area of the City where parking is limited, monitoring parking areas on foot, and issuing parking citations to members of the public, tracking broken parking meters and missing traffic signals and signs, and reporting these findings to the appropriate individual.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Patrols assigned area of the City on foot to ensure public compliance with existing parking regulations.
• Identifies vehicles in violation of public parking regulations and issues citations as required utilizing computerized hand-held ticket computer and printer.
• Reports missing, defaced or deteriorated signs and meter malfunctions.
• Reports unusual parking violations.
• Provides information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
• Presents information and documentation as needed for court hearings.
• Wears and maintains designated (City-provided) uniform.
• Works cooperatively with City staff and the public to promote and uphold applicable laws, codes and ordinances through efficient, equitable and fair parking enforcement activities.
• Operates a vehicle observing legal and defensive driving practices on a regular basis.
• Perform other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED EDUCATION AND/OR EXPERIENCE:

• High school diploma or general education degree (GED).
• Three (3) months of related experience and/or training; or equivalent combination of education and experience.

REQUIRED CERTIFICATES AND/OR LICENSES:

• Vehicle Operator's license with satisfactory driving record that meets insurability standards of the City's insurance carrier is required. The employee must maintain the license for the duration of their employment.

REQUIRED SKILLS (Communication/Language; Mathematical; Computer; etc.):

• Ability to work with the public, exercise customer service skills.
• Ability to work independently and as a member of a team.
• Ability to communicate and understand the English language.
• Ability to read, comprehend and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Good verbal communication skills-ability to communicate effectively with individuals and groups.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to weigh more than one variable and think 'on one's feet' to make decisions, solve problems, and effectively handle conflict.

OTHER DESIRABLES:

• Ability to speak Spanish Language preferred.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move about the City for long distances for extended periods of time, and to handle, adjust and/or operate. The employee frequently is required to attach citations to vehicles and to position self to diagnose problems, detect malfunctions, collect information, and exchange information. The employee is occasionally required to sit and traverse and/or balance. The employee must regularly move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT/CONDITION:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions, outside weather conditions, extreme cold, and extreme heat. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes and/or airborne particles. The noise level in the work environment is usually moderate.