Parking Enforcement Investigator

City and County of Denver; Denver, Northern (CO, KY); Hybrid; USD 33,000 - 47,000; Full time

Benefits offered by this job

Lifelong pension

457B Retirement Plan

PTO and holidays

Health, dental, vision

Job summary

City and County of Denver is seeking a Vehicle Boot Investigator within the Parking Control Enforcement Teams. You will enforce parking rules, immobilize/release vehicles, and support enforcement actions across the city to maintain safe streets.

Ideal candidates bring parking enforcement experience, strong customer service, and the ability to handle varying conditions. The role includes shift-based hours with pension, 457B plan, PTO, holidays, and comprehensive health benefits.

Qualifications

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• Two years of experience enforcing parking regulation, municipal code or laws and regulations.
• Valid Driver's License at time of application.
• Code Enforcement Commission from the Executive Director of Safety's Office.
• Licenses and certifications must be kept current as a condition of employment.

Responsibilities

• Enforces the payment of parking fines, fees, or penalties by identifying, immobilizing, and releasing vehicles based on violations of city and state ordinances and facilitates the towing of vehicles when needed.
• Investigates vehicles parked in various locations, identifies non-compliance vehicles using an on-vehicle computer, and searches for delinquent citations and/or offenders using a variety of databases/files.
• Immobilizes and/or impounds vehicles based on court magistrates’ orders for misuse of license plates, failure to appear in court, and/or other failure to comply court orders and serves legal notices when applicable.
• Issues written notices to vehicle owner, provides information explaining how to have a boot apparatus removed, and explains codes and state and city parking rules and regulations.
• Issues citations for violations in the right-of-way to maintain a safe environment for citizens.
• Stays alert to dangers such as working alone in secluded areas and/or dealing with potentially hostile and emotional contacts with the public.
• Operates vehicle and two-way radio in performance of duties.
• Maintains daily activity reports.
• Assists administration in coordinating the activities of the Parking Control Enforcement Teams.
• Performs other related duties as assigned.

Skills

Parking enforcement experience

Microsoft Office

Customer service

Communication skills

Knowledge of Denver streets

Education

High school diploma or GED

Education/Experience equivalency

Tools

Driver's license

Job description

City and County of Denver is seeking a Vehicle Boot Investigator within the Parking Control Enforcement Teams. You will enforce parking rules, immobilize/release vehicles, and support enforcement actions across the city to maintain safe streets.

Ideal candidates bring parking enforcement experience, strong customer service, and the ability to handle varying conditions. The role includes shift-based hours with pension, 457B plan, PTO, holidays, and comprehensive health benefits.