Vehicle Boot Investigator

City and County of Denver; Milwaukee (WI); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Life-long pension

457B Retirement Plan

PTO + holidays

Personal holiday

Wellness day

Volunteer day

Medical insurance

Dental insurance

Vision insurance

Job summary

City and County of Denver is seeking a Vehicle Boot Investigator to enforce parking regulations and support ROWE operations in the DOTI division. The role requires familiarity with city parking rules, strong customer service, and the ability to handle demanding situations.

Responsibilities include immobilizing vehicles, issuing notices, maintaining records, and coordinating with enforcement teams. A high school diploma and driver’s license are required, with a Code Enforcement Commission to be

Qualifications

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• Two (2) years of experience enforcing parking regulation, municipal code or laws and regulations.
• Education/Experience Equivalency: Additional appropriate education may be substituted for one year of the minimum experience requirement.
• Requires a valid Driver's License at the time of application and must obtain Code Enforcement Commission.
• Licenses and certifications must be kept current as a condition of employment.
• Internal Candidates Only: probation status rules apply.

Responsibilities

• Enforces the payment of parking fines, fees, or penalties by identifying, immobilizing, and releasing vehicles.
• Investigates vehicles parked in various locations and searches for delinquent citations.
• Immobilizes and/or impounds vehicles based on orders and serves notices as applicable.
• Issues written notices to vehicle owner and explains codes and parking rules.
• Issues citations for violations in the right-of-way to maintain safety.
• Stays alert to dangers and potential hostility.
• Operates vehicle and two-way radio during duties.
• Maintains daily activity reports.
• Coordinates activities of Parking Control Enforcement Teams.

Skills

Parking enforcement

Customer service

Microsoft Office

Knowledge of Denver streets

Team-oriented

Adaptability

Communication skills

Physical stamina

Inclement weather tolerance

Education

High school/GED

Tools

Microsoft Office Suite

Job description

About Our Job With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers competitive pay commensurate with education and experience. The salary range for this position is $23.89-$35.84. New hires are typically brought into the organization between $23.89 - $30.00/hour based on experience.

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays
• 1 personal holiday
• 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

In this position you can expect to report to the Central Platte Campus, Gary Price Building (Building 2), located at, 1271 W Bayaud Avenue, Denver, CO 80223. Parking is provided.

• Shift: 6:00 a.m.-2:30 p.m.
• Shift: 7:30 a.m.-4:00 p.m.
• Shift: 11:30 a.m.-8:00 p.m.

Shifts are bi-annual commitments and are subject to change based on business needs. Shifts are not guaranteed and are subject to change. 7% pay differential depending on shift assigned.

Who We Are & What You’ll Do

The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services. For more information, please visit the DOTI website. DOTI’s Commitment to Equity: DOTI is committed to providing attention and resources to the areas, assets, and people of the city with the greatest need through equitable contracting, equitable investments, and equitable workforce development. DOTI’s culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results.

Right of Way Enforcement (ROWE) is a division within DOTI that provides enforcement services primarily within the public right-of-way, with a strong focus on parking and mobility. ROWE’s services include parking enforcement, street sweeping support, vehicle booting, ADA and bike lane safety enforcement, permitted special event enforcement, encroachment enforcement, and customer request management. In 2026, ROWE also launched a new Parking Citation Administrative Review Program. The division coordinates closely with other DOTI teams, City departments with enforcement authority, and Denver County Courts to support parking-related actions and ensure consistent, effective enforcement. Through this work, ROWE helps promote mobility, safety, accessibility, and economic vitality throughout the City and County of Denver.

Vehicle Boot Investigator – Responsibilities

Job duties and responsibilities of this position include, but are not limited to, the following:

• Enforces the payment of parking fines, fees, or penalties by identifying, immobilizing, and releasing vehicles based on violations of city and state ordinances and facilitates the towing of vehicles when needed.
• Investigates vehicles parked in various locations, identifies non-compliance vehicles using an on-vehicle computer, and searches for delinquent citations and/or offenders using a variety of databases/files.
• Immobilizes and/or impounds vehicles based on court magistrates’ orders for misuse of license plates, failure to appear in court, and/or other failure to comply court orders and serves legal notices when applicable.
• Issues written notices to vehicle owner, provides information explaining how to have a boot apparatus removed, and explains codes and state and city parking rules and regulations.
• Issues citations for violations in the right-of-way to maintain a safe environment for citizens.
• Stays alert to dangers such as working alone in secluded areas and/or dealing with potentially hostile and emotional contacts with the public.
• Operates vehicle and two-way radio in performance of duties.
• Maintains daily activity reports.
• Assists administration in coordinating the activities of the Parking Control Enforcement Teams.
• Performs other related duties as assigned.

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level. Our ideal candidate has some or all the following experience, skills, and characteristics:

• Five (5) years of experience enforcing parking regulations, municipal code or laws and regulations.
• Knowledge of the streets within the City and County of Denver.
• Knowledge in Microsoft office suite.
• Strong Ability to provide customer service, de-escalate customer interactions and exercise quick and mature judgment in dealing with potentially disruptive customers.
• A team-oriented disposition centered on respect, work ethic and collaboration.
• A skill set that allows for continuous learning, adaptation to a changing environment, and the ability to handle stressful conflicting priorities in a professional manner.
• Communication skills to convey exact and precise information.
• Ability to get in/out of vehicles multiple times a day.
• Ability to work in varying conditions "inclement weather", dust etc.

Required Minimum Qualifications

We recognize your time is valuable, so please do not apply unless you meet the following required minimum qualifications:

• Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• Experience Requirement: Two (2) years of experience enforcing parking regulation, municipal code or laws and regulations.
• Education/Experience Equivalency: Additional appropriate education may be substituted for one year of the minimum experience requirement.
• License/Certifications: Requires a valid Driver's License at the time of application. Must obtain a Code Enforcement Commission from the Executive Director of Safety's Office. This certification is required in accordance with the City Charter and the Denver Revised Municipal Code. Failure to obtain the commission will result in the withdrawal of the offer for the position, end probationary status or disqualification from employment.
• Licenses and certifications must be kept current as a condition of employment.
• Internal Candidates Only: Please note that probationary employees are not eligible to apply to open positions until they’ve successfully passed probation.

Agency Dept of Transportation & Infrastructure Redeployment during Citywide Emergencies

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [e-mail] with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work.