Parking Enforcement - Atlanta, GA

Laz-Parking; Atlanta (GA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Payactiv pay-on-demand

No hidden fees

Equal opportunity employer

Job summary

LAZ Parking in Atlanta, GA is seeking a Parking Enforcement Agent. The role combines customer service with on-the-ground operations, enforcing local parking ordinances and assisting customers with parking needs.

You will use a handheld system to issue citations, monitor meters, and ensure compliance in designated areas. A valid driver’s license may be required depending on location, with an emphasis on safe, professional conduct.

Qualifications

• Must have outstanding customer service experience.
• Adaptable to changing situations.
• Willing to work outdoors in various weather conditions.

Responsibilities

• Monitor on-street parking meters and identify violations.
• Issue City/Council approved parking citations per policy.
• Upload handheld device data for daily work.
• Check for parking placards and permits for zones.
• Resolve customer complaints per procedures.
• Maintain company-issued equipment.
• Assist with special assignments and projects.
• Perform other related duties as assigned.

Skills

Customer service

Independent

Multi-tasking

Policy interpretation

Urgency

Feedback-oriented

Handling difficult situations

English fluency

Decisive

Job description

Parking Enforcement - Atlanta, GA LAZ Parking Georgia, LLC

Address Atlanta, GA

Compensation $15.00 - $17.00/hour

Job Type Customer service plus operations

The Details

• Part-Time
• May need driver's license (depending on location)
• Must have outstanding customer service experience and adaptability to situations.

Benefits of joining the LAZ Parking Family:

We partner with Payactiv - No more waiting for payday! With Payactiv TAP, you can choose to be paid every day or any day of the week–no additional cost!

Gain peace of mind Get ahead of expenses

$0 cost* and no hidden fees

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!

The Spirit of the Position:

The Parking Enforcement Agent provides operational support through upholding and enforcing the local parking ordinances while assisting customers with parking needs. The Parking Enforcement Agent will accurately key vehicle license plates utilizing a Hand Held Ticket Issuance System to issue parking citations.

Responsibilities:

• Monitor on-street parking meters for vehicles in violation of parking ordinances by following an assigned route.
• Issue City/Municipality approved parking citations for vehicles in violation of ordinances in accordance with policies and procedures.
• Upload hand held computer to obtain current information required for work on a daily basis.
• Screen for parking placards and permits for special privileges within approved areas.
• Resolve customer complaints in accordance with policies and procedures.
• Maintain and care for all company issued equipment.
• Assist with any special assignments and projects as requested.
• Other related duties as assigned.

Experience:

• A minimum of 6 months of outdoor work experience is preferred.
• General knowledge of streets and directions is preferred.
• Must have outstanding customer service experience and adaptability to situations.

Skills:

• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrate a sense of urgency and timeliness.
• Must be open to feedback, differing opinions and other points of view.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least25 pounds.
• Ability to stand, walk and run for extended periods of time (95-100% of shift) - no sitting is allowed.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status:

Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.