Parking Concierge & Guest Experience

LAZ Parking; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

LAZ Parking in New Orleans, LA seeks a friendly Garage Ambassador to greet customers and keep the garage running smoothly. The role emphasizes strong customer service, reliable communication, and teamwork in a busy environment.

You will assist guests in lobby and parking areas, input data in the revenue system, and help with cashiering and maintenance tasks as needed. Schedule includes Wed-Sun shifts; pay starts at $14.00 per hour, full-time position.

Qualifications

• High school diploma or GED preferred but not required.
• Strong customer service experience.
• Cash handling experience is preferred but not required.
• Parking industry experience is preferred but not required.

Responsibilities

• Greet customer by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.
• Add/delete accounts, and key in required information from monthly applications in the parking revenue control system.
• Assist with cashiering functions as needed.
• Oversee general maintenance of the garage - sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
• Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
• Complete other related duties as assigned.

Skills

Customer service

Communication

Teamwork

Problem solving

English proficiency

Education

High school diploma or GED

Tools

Parking revenue control system

Job description

LAZ Parking in New Orleans, LA seeks a friendly Garage Ambassador to greet customers and keep the garage running smoothly. The role emphasizes strong customer service, reliable communication, and teamwork in a busy environment.

You will assist guests in lobby and parking areas, input data in the revenue system, and help with cashiering and maintenance tasks as needed. Schedule includes Wed-Sun shifts; pay starts at $14.00 per hour, full-time position.