Parking Concierge & Guest Experience

Jmh Companies; Destin (FL); On-site; USD 20,000 - 29,000; Full time

Job summary

Premium Parking is hiring a Parking Ambassador in Destin, FL. You will greet guests, handle inquiries, and guide traffic while delivering friendly, professional service. The role emphasizes safety, cleanliness, and a welcoming atmosphere across busy parking facilities.

Expect a varied shift in an outdoor setting, requiring strong communication skills and the ability to work independently during high-traffic events. Training will cover smartphone use for operations and customer interaction.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently and maintain professionalism at all times.
• Comfortable using smartphones or handheld devices for operational tasks.
• Able to stand/walk for full shifts and work outdoors in varying weather.

Responsibilities

• Greet guests and provide exceptional customer service from arrival to departure.
• Answer questions about parking rates, payment options, directions, and site information.
• Direct traffic and guide vehicles safely and efficiently into parking areas.
• Assist guests with concerns and resolve issues professionally.
• Support event parking operations and high-traffic periods.
• Conduct routine walkthroughs to identify safety concerns and maintenance needs.
• Maintain a clean, organized, and inviting parking facility and report hazards.
• Follow company procedures to promote a safe environment and report incidents.

Skills

Customer service

Communication

Independence

Outdoor work

Safety awareness

Tools

Smartphones/handheld devices

Job description

Premium Parking is hiring a Parking Ambassador in Destin, FL. You will greet guests, handle inquiries, and guide traffic while delivering friendly, professional service. The role emphasizes safety, cleanliness, and a welcoming atmosphere across busy parking facilities.

Expect a varied shift in an outdoor setting, requiring strong communication skills and the ability to work independently during high-traffic events. Training will cover smartphone use for operations and customer interaction.