Parking Concierge: Guest Care (Eve/Weekend)

Pivot-Parking-LLC; Wilmington (NC); On-site; USD 14,000 - 18,000; Part time

Job summary

Pivot-Parking-LLC in Wilmington, NC is seeking a Parking Customer Service Representative dedicated to delivering exceptional service to patrons in parking facilities. The role entails greeting customers, assisting with inquiries, and resolving issues to ensure a pleasant parking experience.

Ideal candidates will possess excellent interpersonal skills, a high school diploma, and prior customer service experience. This position requires flexibility to work evening and weekend shifts.

Qualifications

• High school diploma or equivalent; additional education in customer service preferred.
• Previous customer service experience advantageous.
• Excellent communication skills and interpersonal abilities.

Responsibilities

• Greet customers and assist them with inquiries related to parking.
• Address customer concerns and complaints courteously.
• Collect parking fees and process payments accurately.
• Provide information about parking availability and services.

Skills

Interpersonal skills

Communication skills

Problem-solving

Customer service skills

Basic computer operations

Education

High school diploma or equivalent

Training in customer service

Job description

Pivot-Parking-LLC in Wilmington, NC is seeking a Parking Customer Service Representative dedicated to delivering exceptional service to patrons in parking facilities. The role entails greeting customers, assisting with inquiries, and resolving issues to ensure a pleasant parking experience.

Ideal candidates will possess excellent interpersonal skills, a high school diploma, and prior customer service experience. This position requires flexibility to work evening and weekend shifts.