Parking Compliance & Safety Monitor

Diamond Parking Service; Bend (OR); On-site; USD 21,000 - 30,000; Full time

Job summary

Diamond Parking Service is seeking a Parking Enforcement team member to monitor and enforce parking regulations across city locations. You will patrol lots, issue notices, document incidents, and assist customers while maintaining safety and courteous interaction with the public.

This non-exempt role requires flexibility for shifts, overtime, weekends or holidays as needed, and reports to the Area Supervisor / Operations Manager from Field Operations.

Responsibilities

• Patrol assigned parking lots or routes and ensure compliance with posted rules and regulations.
• Issue violation notices and "parking owed" slips to unauthorized or unpaid vehicles.
• Record accurate vehicle data including time, location, and plate information.
• Use manual or digital tools for tire chalking, timing, and tracking vehicle returns.
• Provide respectful, professional customer service and explain payment options or rules when needed.
• Deescalate situations calmly and involve a supervisor when necessary.
• Inform supervisor of unusual activity or hazards and complete incident reports as required.
• Clear trash and debris during patrols and report maintenance issues such as potholes, signage issues, or safety hazards.
• Assist with flipping signs, updating rate boards, or completing on-site projects when requested.
• Submit complete, accurate shift reports, security logs, and timecards.
• Use electronic devices for data entry when applicable.
• Follow all company policies regarding cash handling, audit procedures, and uniform compliance.
• This position does not have supervisory responsibilities.

Job description

Diamond Parking Service is seeking a Parking Enforcement team member to monitor and enforce parking regulations across city locations. You will patrol lots, issue notices, document incidents, and assist customers while maintaining safety and courteous interaction with the public.

This non-exempt role requires flexibility for shifts, overtime, weekends or holidays as needed, and reports to the Area Supervisor / Operations Manager from Field Operations.