Parking Compliance Investigator

City of Houston; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

The City of Houston is seeking a Regulatory Investigator in the Park Houston Division to enforce parking ordinances and provide excellent public service. The role requires driving on city business and ability to work varied shifts in a fast-paced urban setting.

Minimum qualifications include a high school diploma or GED, six months experience, and a Texas driver’s license. Strong communication and teamwork are essential, with weekend/evening work possible.

Qualifications

• High school diploma or GED.
• Six months of work experience required.
• Valid Texas Driver’s License.
• Strong verbal and written communication skills; customer service oriented.
• Experience in a regulatory or law enforcement environment preferred.

Responsibilities

• Enforce City Parking Ordinances by issuing citations for parking violations.
• Issuing citations for parking violations observed within assigned area.
• Reporting vehicles in tow-away zones.
• Checking parked vehicles using hand-held computer devices for unresolved parking violations.
• Booting eligible vehicles.
• Reporting damaged or malfunctioning meters; reporting missing traffic and parking signs; assisting citizens with directions and other needed information or assistance.
• Monitoring, investigating and reporting Valet Zones.
• Enforcement of ordinances preventing businesses from operating in the public right of way.
• Towing of abandoned vehicles.
• Enforcement of various Community Parking and Residential parking areas; enforcement of bicycle lane parking restrictions.
• Conducting occupancy studies to collect data to manage curb side rates, time limits or other parking tools.
• Utilization of vehicles with license plate recognition systems to enforce ordinances and collect occupancy data.
• Use of the 311 system to review, respond, and close parking service requests filed by the general public.
• other duties as required.

Skills

Verbal communication

Written communication

Regulatory experience

Texas driver’s license

Customer service

Education

High school diploma or GED

Tools

Hand-held devices

Job description

The City of Houston is seeking a Regulatory Investigator in the Park Houston Division to enforce parking ordinances and provide excellent public service. The role requires driving on city business and ability to work varied shifts in a fast-paced urban setting.

Minimum qualifications include a high school diploma or GED, six months experience, and a Texas driver’s license. Strong communication and teamwork are essential, with weekend/evening work possible.