Parking Call Team Officer (CTO) - UAA Student Position

University of Alaska; Anchorage (AK); On-site; USD 19,000 - 28,000; Part time

Job summary

This position is located on the University of Alaska campus in Anchorage. The Parking Call Team Member provides professional, responsive assistance to the University Community through Calls for Service and Parking Enforcement, promoting safety and compliance with parking rules.

The role requires substantial walking outdoors in all weather and the ability to handle confidential information with professional demeanor.

Qualifications

• Reasoning skills, ability to work outside in all types of weather, self motivated, ability to maintain confidentiality, display professional demeanor, and make consistent decisions.
• Knowledge of UAA campus, building names, and parking lot locations preferred but not required.

Responsibilities

• Provide assistance to the University Community via Calls for Service and Parking Enforcement.
• Perform jumpstarts and unlocks, walking safety escorts, and locating.
• Be visible to the community and provide accurate and helpful information.
• Assist in maintaining a safe campus and report any situations that create an unsafe environment.
• Other duties as assigned; position requires extensive walking and outdoor work.

Skills

Reasoning skills

Self-motivated

Work outdoors

Confidential handling

Professional demeanor

Education

Undergraduate student status

Job description

The Parking Call Team Member serves to provide professional and responsive assistance to the University Community. Through Calls for Service and Parking Enforcement the Call Team strives to deliver the highest degree of customer service possible. The purpose of the Call Team is to promote a safe campus, provide assistance to the University Community, and encourage compliance to parking regulations. This is accomplished through Calls for Service and enforcement of parking rules and regulations. The Call Team Officer (CTO) supports the parking program by providing assistance to the University community and enforcing parking regulations. Assistance is provided by performing jumpstarts, unlocks, walking safety escorts, and locates. CTOs are also expected to be visible to the community and must be able to provide accurate and helpful information to the University Community and provide assistance to others as needed. Enforcement of parking regulations is carried out by Call Team Officers as they patrol the University parking lots. They are to assist in maintaining a safe campus and should report any situations that create an unsafe environment. The Call Team will be called on to assist others within the University Community with many different duties as needed. Call Team Officers may also perform other duties as assigned. This position requires an extensive amount of walking and outdoor work.

To thrive in this role, the successful candidate will be self-motivated, proactive and be able to work with minimal direct supervision. Have strong reasoning, decision making skills and the ability to work outside in all types of weather. Ability to handle confidential information appropriately. Ability to interact and communicate clearly and professionally with a diverse customer base. Strong dedication to customer service approach.

Physical Demands, with our without reasonable accommodation:

• Balancing
• Crouching/Stooping
• Feeling/Handling
• Repetitive movement
• Speaking
• Standing
• Walking/Running
• Carrying
• Reaching
• Sitting
• Twisting/Bending
• Writing
• Lifting up to 25 lbs

Environmental and Hazardous Conditions:

• Animals/Wildlife
• Indoor Temperature Extremes
• Noise
• Weather Extremes
• Darkness/Poor Lighting
• Traffic

*Occasional optional work hours available on Saturdays and Sundays.

**Work special events as needed.

This position allows for independent agency within the rules and policies governed by UAA Parking Services.

Minimum Qualifications:

Reasoning skills, ability to work outside in all types of weather, self motivated, ability to maintain confidentiality, display professional demeanor, and make consistent decisions.

Knowledge of UAA campus, building names, and parking lot locations preferred but not required.

To be eligible for student employment, an applicant must:
a. Be enrolled in the University of Alaska system with a minimum of six credit hours in the current semester of employment; or
b. Have been enrolled the preceding semester for six or more credit hours and demonstrate plans to enroll for six or more credit hours in the next semester for employment between semesters; and
c. Have at least a 2.0 cumulative grade point average, preference given to applicants with above a 2.5 GPA.
d. Students enrolled in non-traditional programs of study will be considered eligible for student employment with the approval of the Senior Campus Services officer.
e. An applicant must provide evidence of enrollment as outlined above to substantiate employment eligibility.

Position Details:

This position is located on the University of Alaska campus in Anchorage. Hourly wage will start at $17.19 per hour.

This is a pooled position and applications are reviewed as needed. Submission of an application does not guarantee review or a job offer.

This recruitment is open to undergraduate students only.

If you have any questions regarding this position, please contact Erin Braun [e-mail].

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at [e-mail].

The University of Alaska (UA) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report whichcontains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.

Access to the reports is available at:

UAA:(Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or [e-mail]/907-786-1214 or [e-mail].

UAF:(Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or [e-mail].

UAS:(Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing [e-mail].