Parking Attendant | Part-Time | Chartway Arena @ Old Dominion University

Oak View Group; Norfolk (VA); On-site; USD 23,419 - 26,174; Part time

Benefits offered by this job

401(k) Savings Plan

Job summary

Oak View Group is seeking outgoing and fan-friendly individuals to join the Chartway Arena Parking Staff as Parking Attendants. This role focuses on excellent customer service and professional interaction with guests as they arrive for events at Chartway Arena, located on the Old Dominion University campus in Norfolk, VA.

The position requires availability for evenings, weekends, and holidays and pays an hourly rate of $18.00.

Qualifications

• Prior customer service experience (entry-level) preferred.
• Must have a positive and professional attitude and outstanding communication skills.
• Must be able to deal with uncooperative and/or intoxicated guests.
• Must be able to work autonomously as well as in a team setting.
• Requires attention to detail and ability to adapt to changing and high-pressure situations.
• Ability to remain calm and professional in all situations.
• Must be able to work in various weather conditions.
• Ability to stand for long periods of time.
• Aptitude to follow verbal/written directions.
• Capability to show up to work on time as required.
• Must possess a valid Driver’s license.

Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner.
• Set up assigned parking areas as instructed by the Parking Supervisor.
• Stand in traffic to direct vehicles into and out of parking areas.
• Verify customers have the proper parking pass for VIP parking areas.
• Perform vehicle counts on location throughout shift to ensure garage does not overfill available spaces.
• Control traffic at entrances and exits as needed.
• Maintain equipment and any general maintenance tasks as assigned by Supervisor.
• Immediately report accidents, incidents, or safety concerns to Supervisor.
• Always communicate professionally with guests, clients, and teammates.
• Communicate with guests who need directions on where to park and any questions they might have

Skills

Customer service

Communication skills

Professional demeanor

Teamwork

Stay calm under pressure

Valid driver's license

Job description

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

O utgoing and fan-friendly individuals are needed to become members of the Chartway Arena Parking Staff. The Chartway Arena Parking Attendant provides excellent customer service to the arena guests and is often the first person our shows and premium guests connect with upon arrival. The ideal candidate will be able to communicate clearly and professionally with peers and guests and have the flexibility to work evenings, weekends, and holidays as required. The Parking Attendant position requires the flexibility to work evenings, weekends, and holidays as required.

This role pays an hourly rate of $18.00

Benefits for Part-Time roles

• 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 30, 2026.

About The Venue

Chartway Arena is a 9,100-seat multi-purpose arena located on the campus of Old Dominion University. Opened in 2002, Chartway Arena is known as one of the premier mid-sized collegiate venues in the country. Chartway Arena is home to Old Dominion Monarch Men's and Women's basketball, as well as concerts, family shows, and other attractions for the Hampton Roads area.

Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner.
• Set up assigned parking areas as instructed by the Parking Supervisor.
• Standing in traffic to direct vehicles into and out of parking areas.
• Verifies customers have the proper parking pass for VIP parking areas.
• Perform vehicle counts on location throughout shift to ensure garage does not overfill available spaces.
• Control traffic at entrances and exits as needed.
• Maintain equipment and any general maintenance tasks as assigned by Supervisor.
• Immediately report accidents, incidents, or safety concerns to Supervisor.
• Always communicate professionally with guests, clients, and teammates.
• Communicate with guests who need directions on where to park and any questions they might have

Qualifications

• Prior customer service experience (entry-level) preferred.
• Must have a positive and professional attitude and must possess outstanding communication skills.
• Must be able to deal with uncooperative and/or intoxicated guests.
• Required to work autonomously as well as in a team setting in a respectful and courteous manner.
• Requires attention to detail and ability to adapt to changing and high-pressure situations.
• Ability to remain calm and professional in all situations.
• Must be able to work in various weather conditions.
• Ability to stand for long periods of time.
• Aptitude to follow verbal/written directions.
• Capability to show up to work on time as required.
• Must possess a valid Driver’s license.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.