Arena Parking Concierge

Oak View Group; Norfolk (VA); On-site; USD 23,419 - 26,174; Part time

Benefits offered by this job

401(k) Savings Plan

Job summary

Oak View Group is seeking outgoing and fan-friendly individuals to join the Chartway Arena Parking Staff as Parking Attendants. This role focuses on excellent customer service and professional interaction with guests as they arrive for events at Chartway Arena, located on the Old Dominion University campus in Norfolk, VA.

The position requires availability for evenings, weekends, and holidays and pays an hourly rate of $18.00.

Qualifications

• Prior customer service experience (entry-level) preferred.
• Must have a positive and professional attitude and outstanding communication skills.
• Must be able to deal with uncooperative and/or intoxicated guests.
• Must be able to work autonomously as well as in a team setting.
• Requires attention to detail and ability to adapt to changing and high-pressure situations.
• Ability to remain calm and professional in all situations.
• Must be able to work in various weather conditions.
• Ability to stand for long periods of time.
• Aptitude to follow verbal/written directions.
• Capability to show up to work on time as required.
• Must possess a valid Driver’s license.

Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner.
• Set up assigned parking areas as instructed by the Parking Supervisor.
• Stand in traffic to direct vehicles into and out of parking areas.
• Verify customers have the proper parking pass for VIP parking areas.
• Perform vehicle counts on location throughout shift to ensure garage does not overfill available spaces.
• Control traffic at entrances and exits as needed.
• Maintain equipment and any general maintenance tasks as assigned by Supervisor.
• Immediately report accidents, incidents, or safety concerns to Supervisor.
• Always communicate professionally with guests, clients, and teammates.
• Communicate with guests who need directions on where to park and any questions they might have

Skills

Customer service

Communication skills

Professional demeanor

Teamwork

Stay calm under pressure

Valid driver's license

Job description

Oak View Group is seeking outgoing and fan-friendly individuals to join the Chartway Arena Parking Staff as Parking Attendants. This role focuses on excellent customer service and professional interaction with guests as they arrive for events at Chartway Arena, located on the Old Dominion University campus in Norfolk, VA.

The position requires availability for evenings, weekends, and holidays and pays an hourly rate of $18.00.