Parking Attendant

CityParking Inc.; Fredericksburg (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Parking Controls Assistant to join their growing team in Fredericksburg, VA. This role requires excellent independent decision-making and a strong customer service background. You will be responsible for instructing customers on the parking access system, assisting with directions, and ensuring facility safety and cleanliness. If you enjoy learning and embracing challenges, this position offers a unique opportunity to contribute to a dynamic environment while enhancing customer experiences.

Qualifications

• Strong customer service background and ability to troubleshoot technical aspects.
• Must be able to stand and walk for long periods and lift a minimum of 25 pounds.

Responsibilities

• Instruct customers on using the parking access controls system.
• Perform inspections to ensure safety and cleanliness of the facility.
• Provide detailed reports as assigned by managers.

Skills

Effective Communication

Active Listening

Reading Comprehension

Judgment and Decision Making

Critical Thinking

Job description

Parking Controls Assistant

Location: Downtown Fredericksburg, Virginia

Start Date: May 2025

Summary

CityParking Inc. is growing their team in Fredericksburg, VA. This position requires excellent independent decision-making, strong customer service background, and ability to troubleshoot technical aspects of the parking management system. A background in parking is not necessary, but we do work best with individuals who love to learn and embrace challenges.

Tasks

• Instruct customers on how to use the parking access controls system, including use of validations, payment methods, and monthly subscriber access options.
• Assist customers with directions and be knowledgeable about nearby attractions and businesses.
• Perform inspections of the facility to ensure it meets all safety and cleanliness requirements.
  
• Be vigilant in identifying safety issues during patrols and addressing concerns in a timely manner.
• Demonstrate responsibility for company property issued for the purpose of enforcement and maintenance.
• Provide detailed reports as assigned by managers and actively participate in company communication boards.

Skills

• Speaking: talking to others to convey information effectively.
• Active listening: giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading comprehension: understanding written sentences and paragraphs in work-related documents.
• Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problems.

Attributes

• Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity: The ability to listen and understand information and ideas presented through spoken words and sentences.
• Problem sensitivity: the ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Job Requirements

• Ability to use a smartphone & basic tools.
• Must be able to stand and walk for long periods of time.
• Must be able to lift a minimum of 25 pounds.

CityParking is an Equal Opportunity Employer.