Parking Attendant

Blue Cross Arena; Buffalo (NY); On-site; USD 20,000 - 28,000; Part time

Job summary

Blue Cross Arena in Buffalo, NY is seeking a part-time parking attendant to ensure guest safety and provide excellent service as guests enter, park, and depart during events.

You will monitor access to parking ramps and lots, manage money accurately, and maintain daily logs while staying calm under pressure in all weather.

This role requires a High School diploma; prior parking or security experience is a plus, with flexibility to work evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent is required.
• Ability to handle money accurately in a fast-paced environment.
• Parking lot security experience is preferred but not required.

Responsibilities

• Provide a high level of service to patrons before, during, and after events.
• Monitor the access and egress of patrons in the parking ramp and surface parking lot.
• Conduct routine surveillance around the parking areas.
• Create daily logs and document significant events.
• Respond to requests for service and emergencies.
• Remain calm and professional in all situations.
• Maintain a professional appearance and conduct.

Skills

Customer service

Money handling

Patience and professionalism

Observation and safety awareness

Education

High School Diploma or Equivalent

Job description

To ensure the safety of our guests, contractors and employees while they are entering and exiting the parking ramp and parking lots, all while maintaining a high level of customer service. Ensure the safety of vehicles while in ramp and lots. Monitoring and controlling the movements of patrons, visitors, and contractors using various methods service is also a main component of the job.

Duties & Responsibilities

• Provide a high level of service to patrons before, during, and after events. Our goal is to have 100% positive interaction with patrons;
• Must be able to accurately and responsibly handle money and create change in a fast-paced environment;
• Monitor the access and egress of patrons in the parking ramp and surface parking lot;
• Conduct routine surveillance rounds around the parking lots including the immediate perimeter;
• Perform other related duties or tasks as assigned or as become evident;
• Remain calm and professional in all situations;
• Monitor assigned areas within the parking lots to ensure guest safety and compliance with building policy;
• Remove trash, debris, and refuse. Take trash materials to the proper location and dispose of it properly;
• Greet, monitor and control the movements of patrons, visitors, employees and contractors;
• Report pertinent safety, maintenance and personnel information to supervisor;
• Maintain a professional attitude and appearance at all times;
• Create documentation for all pertinent events and maintain daily log sheets.

Minimum Requirements for the Position:

• High School Diploma or Equivalent;
• Must be able to obtain New York State certification and be of good character;
• Previous parking lot and/or security experience is preferred;

Work Environment & Physical Demands.

• Must be able to stand, sit, walk for extended and varying periods of time;
• Must be able to walk stairs;
• Must be able to lift up to 50 lbs.;
• Must be willing and able to work in all weather conditions;
• Must be willing and able to respond to emergent situations;
• Must be able to work effectively with limited supervision at times.
• Treat guests in a kind and courteous manner;
• Respond to request for service and assistance;
• Follow policies, procedures, and instructions;
• Use time efficiently;
• Observe safety and security procedures.

Compensation

This role pays $17.50 an hour. This is a part-time role and must have the flexibility to work extended hours, evenings, weekends and holidays.

Western New York Arena, LLC is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.