Parking & Guest Services Associate

Multi Company Logo; United States; On-site; USD 21,000 - 28,000; Part time

Job summary

Western New York Arena, LLC is seeking a part-time security attendant to ensure the safety of guests, contractors and employees as they enter and exit the parking ramps and surface lots, while delivering a high level of customer service. The role includes monitoring movements, handling money accurately, and performing routine surveillance around the venue perimeter.

Responsibilities include greeting and guiding patrons, reporting safety and maintenance issues to the supervisor, maintaining daily

Qualifications

• High School Diploma or Equivalent.
• Must obtain New York State certification.
• Previous parking lot and/or security experience preferred.

Responsibilities

• Provide a high level of service to patrons before, during, and after events.
• Must accurately and responsibly handle money and make change in a fast-paced environment.
• Monitor the access and egress of patrons in the parking ramp and surface parking lot.
• Conduct routine surveillance rounds around the parking lots including the immediate perimeter.
• Perform other related duties as assigned.
• Remain calm and professional in all situations.
• Monitor assigned areas within the parking lots to ensure guest safety and compliance with building policy.
• Remove trash, debris, and refuse and dispose of it properly.
• Greet, monitor and control the movements of patrons, visitors, employees and contractors.
• Report pertinent safety, maintenance and personnel information to supervisor.
• Maintain a professional attitude and appearance at all times.
• Create documentation for all pertinent events and maintain daily log sheets.

Skills

Customer service

Cash handling

Security awareness

Emergencies response

Education

High school diploma or equivalent

New York State certification

Job description

Western New York Arena, LLC is seeking a part-time security attendant to ensure the safety of guests, contractors and employees as they enter and exit the parking ramps and surface lots, while delivering a high level of customer service. The role includes monitoring movements, handling money accurately, and performing routine surveillance around the venue perimeter.

Responsibilities include greeting and guiding patrons, reporting safety and maintenance issues to the supervisor, maintaining daily