Parking Attendant

Western New York Arena LLC; Buffalo (NY); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Evenings and weekends flexibility

Holiday shifts availability

Job summary

Western New York Arena, LLC is looking for a Parking Attendant to support guests at events in Buffalo. This part-time position requires standing for long periods, working in all weather, and handling cash with accuracy while delivering friendly service.

Responsibilities include monitoring access, patrolling parking areas, and documenting events with daily logs. NY certification eligibility is required, and prior parking/security experience is preferred.

Qualifications

• High School Diploma or equivalent.
• Must obtain New York State certification and be of good character.
• Previous parking lot and/or security experience is preferred.

Responsibilities

• Provide a high level of service to patrons before, during, and after events.
• Must be able to accurately and responsibly handle money and create change in a fast-paced environment.
• Monitor the access and egress of patrons in the parking ramp and surface parking lot.
• Conduct routine surveillance rounds around the parking lots including the immediate perimeter.
• Remain calm and professional in all situations.
• Greet, monitor and control the movements of patrons, visitors, employees and contractors.
• Create documentation for all pertinent events and maintain daily log sheets.

Skills

Customer service

Cash handling

Patron safety

Surveillance

Communication

Education

High School Diploma

NY Certification eligibility

Job description

To ensure the safety of our guests, contractors and employees while they are entering and exiting the parking ramp and parking lots, all while maintaining a high level of customer service. Ensure the safety of vehicles while in ramp and lots. Monitoring and controlling the movements of patrons, visitors, and contractors using various methods service is also a main component of the job.

Duties & Responsibilities

• Provide a high level of service to patrons before, during, and after events. Our goal is to have 100% positive interaction with patrons;
• Must be able to accurately and responsibly handle money and create change in a fast-paced environment;
• Monitor the access and egress of patrons in the parking ramp and surface parking lot;
• Conduct routine surveillance rounds around the parking lots including the immediate perimeter;
• Perform other related duties or tasks as assigned or as become evident;
• Remain calm and professional in all situations;
• Monitor assigned areas within the parking lots to ensure guest safety and compliance with building policy;
• Remove trash, debris, and refuse. Take trash materials to the proper location and dispose of it properly;
• Greet, monitor and control the movements of patrons, visitors, employees and contractors;
• Report pertinent safety, maintenance and personnel information to supervisor;
• Maintain a professional attitude and appearance at all times;
• Create documentation for all pertinent events and maintain daily log sheets.

Minimum Requirements for the Position:

• High School Diploma or Equivalent;
• Must be able to obtain New York State certification and be of good character;
• Previous parking lot and/or security experience is preferred;

Work Environment & Physical Demands.

• Must be able to stand, sit, walk for extended and varying periods of time;
• Must be able to walk stairs;
• Must be able to lift up to 50 lbs.;
• Must be willing and able to work in all weather conditions;
• Must be willing and able to respond to emergent situations;
• Must be able to work effectively with limited supervision at times.
• Treat guests in a kind and courteous manner;
• Respond to request for service and assistance;
• Follow policies, procedures, and instructions;
• Use time efficiently;
• Observe safety and security procedures.

Compensation

This role pays $17.50 an hour. This is a part-time role and must have the flexibility to work extended hours, evenings, weekends and holidays.

Western New York Arena, LLC is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.