Parking Assistant

Globalchannelmanagement; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Globalchannelmanagement is seeking an organized and diplomatic Parking Assistant to coordinate daily parking operations, manage specialized database entry, and support campus transit programs.

The role emphasizes customer service, cash handling, and administrative work, with responsibilities in operations coordination, database management with T2's Flex, transit management, and event logistics.

Qualifications

• Education: High school diploma or equivalent; Bachelor's degree preferred.
• Experience: 2+ years in customer service and 1+ year cash handling.
• Skills: strong communication, tactful diplomacy, organized and detail‑oriented.
• Background in parking/transportation operations and admin work.

Responsibilities

• Coordinate day‑to‑day Parking Office operations to meet campus goals.
• Utilize T2's Flex database to run reports and manage permits.
• Coordinate transportation and carpool initiatives for campus programs.
• Ensure access/revenue control systems and equipment function properly.
• Collect, analyze, and report passenger counts for transit providers.
• Manage daily cash handling and lot inventory counts with limited supervision.
• Plan parking and transit logistics for campus events.

Skills

Customer Service

Cash Handling

Communication

Organization

Parking Operations

Education

High School Diploma

Bachelor's degree preferred

Job description

We are seeking an organized and diplomatic Parking Assistant to coordinate daily parking operations, manage specialized database entry, and support campus transit programs

Required Qualifications & Skills

• Education: High school diploma or equivalent is required. A Bachelor's degree is preferred.
• Experience: Minimum of two years of customer service experience and at least one year of cash handlingexperience.
• Communication & Diplomacy:Excellent oral and written communication skills with a proven ability to handle sensitive customer complaints with tact and diplomacy.
• Organization: Highly organized and detail-oriented, with the ability to manage multiple projects and meet deadlines in a fast-paced environment
• Background in parking and transportation operations.
• Experience with permit or transactional sales and general administrative work.

Core Responsibilities

• Operations Coordination:Manage day-to-day functions of the Parking Office to meet university goals regarding transit and parking priorities, timelines, and budgets. [1 ]
• Database & Report Management:Utilize T2's Flex database to run inventory reports, build customer queries, allocate permits for online sales, and coordinate e-business transactions. [1 ]
• TDM Program Oversight:Coordinate Transportation, including carpool initiatives, car-share programs, occasional parking, and the injured student shuttle service. [1 ]
• Equipment Maintenance:Ensure all access/revenue control systems, pay-in-lane, and pay-on-foot equipment function properly. Schedule preventive maintenance and collaborate with industry vendors for parts and repairs. [1 ]
• Transit Support:Work with transportation management to collect, analyze, and report passenger counts while ensuring transit providers adhere to posted schedules.
• Financial Oversight:Manage daily cash-handling operations and lot inventory counts with limited supervision. [1 ]
• Event Logistics & Projects:Manage special projects, track timelines, and assist supervisors in planning parking and transit logistics for campus events.