ParkerStore Support Specialist

MRA-The Management Association; Canton (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

MRA-The Management Association is seeking a ParkerStore Support Specialist in Canton, OH. This role involves managing customer relationships, performing data entry, and fabricating hydraulic assemblies. The ideal candidate will have a high school diploma, strong interpersonal skills, and at least two years of related experience. Responsibilities include maintaining store operations, assisting customers and ensuring product inventory is managed effectively. The position may require overtime and lifting of up to 50 pounds.

Qualifications

• Two to three years of related work experience.
• Ability to communicate clearly and professionally with customers.
• Reads and follows written work instructions.
• Must be able to handle products (inventory) up to 50 pounds.
• Must be willing to work overtime, including Saturdays and holidays.

Responsibilities

• Maintain personal relationships with customers and develop new ones.
• Construct hydraulic, industrial, and pneumatic hose assemblies.
• Perform computer data entry related to store operations.
• Conduct inventory cycle counts and order products.
• Assist in maintaining the store's professional appearance.

Skills

Interpersonal skills

Telephone communication

Mathematical skills

Attention to detail

Data entry skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Outlook

Prophet21 software

Job description

ParkerStore Support Specialist
Canton, OH
Triad Technologies

This individual functions as the primary contact for existing and prospective Parker Store customers.

• Maintains personal relationships with existing store customers and develops relationships with new customers.
• Identifies and fulfills customer product and/or service requirements.
• Fabricates hydraulic, industrial and pneumatic hose assemblies to fulfill customer needs.
• Coordinates pick up transactions at the counter including locating and pulling orders as required.
• Performs computer data entry related to all areas of Parker Store operations.
• Performs accurate cycle counts, orders products, transfers product to other locations, receives and stocks shelves with inventory.
• Works with store manager to maintain a professional store showroom appearance, assists in creating new displays and implements related marketing programs.
• Performs daily/weekly cleaning of store and bathroom(s).
• Along with the manager, is responsible for opening and closing the store.
• Serves as a floater to cover call offs and vacations for Regional Stores.
• May serve as on-call for after-hours customer emergencies.
• Drives to deliver and pick up materials as needed.
• Other duties as assigned.

Qualifications

• High School diploma (or equivalent)
• Two to three years of related work experience
• Must have excellent interpersonal and telephone skills.
• Ability to communicate clearly, accurately, effectively and professionally with customers, vendors and other Triad employees.
• Reads and follow written work instructions.
• Possess strong mathematical skills- add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Able to define problems, collect data, establish facts and draw valid conclusions.
• Able to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Excellent attention to detail
• Must be able to handle products (inventory) up to 50 pounds.
• Must be willing to work overtime, including Saturdays and holidays (after hour emergencies)
• Possess accurate keyboarding skills (for data entry). To perform this job successfully, an individual should have Microsoft Office and Outlook knowledge. Knowledge of Prophet21 software and other vendor computer systems are preferred.
• Individuals must score 70% or higher on the Mechanical Aptitude test.