Parker Store Associate (48345)

Paycom; Wixom (MI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision

Company-paid life, AD&D, and short- &/

401(k) with company match

Generous PTO and paid holidays

Tuition reimbursement

Company clothing

Paid parental leave

Employee Assistance Program (EAP)

Voluntary benefit products

Job summary

RitterTech ParkerStore in Wixom, MI is seeking a Store Associate for Hose, Fittings & Fluid Power. The role involves helping customers identify the right hoses and fittings, crimping assemblies, processing quotes and orders in Profit 21, and managing inventory to keep customers up and running.

You will work with the store team to service industrial customers, troubleshoot needs, and participate in marketing and outreach efforts. A hands-on, safety-conscious mindset is essential.

Qualifications

• Excellent communication and customer service skills.
• Ability to read and interpret purchase orders and shipping documents.
• Basic computer skills including Excel, Word, and PowerPoint.
• Ability to lift 50+ pounds and work in a warehouse.

Responsibilities

• Assist walk-in, email, and telephone customers in identifying hoses, fittings, tubing, and couplings for industrial and mobile applications.
• Troubleshoot customer needs and recommend the right product solutions.
• Work with store manager, outside sales team, and vendor reps, including on-site visits, delivering product, and maintaining customer inventories.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or GED

Tools

Profit 21

CRM

Microsoft Excel

Inventory software

Job description

Job Details

Job Location: Wixom, MI 48393-2078

Position Type: Full Time

Parker Store Associate — Hose, Fittings & Fluid Power

$20 - 22.00 / hr | MI Wixom Store | Full-Time

RitterTech ParkerStore, an MCE Company

Are you mechanically curious, customer-focused, and looking for a hands-on role where your product knowledge and service attitude make a real difference for the people who walk through the door?

At the RitterTech ParkerStore in MI Wixom Store, our Store Associates are the experts that manufacturing, automotive, construction, and industrial customers count on when their equipment goes down and they need the right hose or fitting — fast. You will help customers identify solutions, build hose assemblies using crimping equipment, process quotes and orders in Profit 21, manage inventory, and represent the store to our customer base in the field. No two days are exactly the same, and the work you do directly helps customers get back up and running.

If you are mechanically inclined, enjoy helping people solve problems, and want to build real product knowledge in fluid power, this is a great role to grow with.

Compensation & Benefits

$20 - 22/HR based on experience. We take care of our team with a full benefits package:

• Medical, dental, and vision coverage.
• Company-paid life, AD&D, and short- and long-term disability insurance.
• 401(k) with a generous company match.
• Generous PTO and paid holidays.
• Tuition reimbursement — we invest in your development.
• Company-provided clothing (work shirts, hats, and jackets).
• Paid parental leave.
• Employee Assistance Program (EAP).
• Voluntary benefit products.

What You'll Do

Customer Service and Sales

• Assist walk-in, email, and telephone customers in identifying the right hoses, fittings, tubing, and couplings for their industrial and mobile applications.
• Troubleshoot customer needs and recommend the right product solutions.
• Actively work with the store manager, outside sales team, and manufacturer representatives — including visiting customer sites in the store market, delivering product, and maintaining customer inventories as needed.
• Follow up on quotes and orders with customers via phone, email, or in person.
• Participate in promoting the store to the customer base through marketing efforts and customer outreach.
• Log all activities, opportunities and contacts in CRM.

Hose Assembly and Fabrication

• Fabricate Parker hydraulic and pneumatic hose assemblies and associated fittings using available crimping equipment.
• Develop and maintain working application knowledge of Parker hydraulic and pneumatic hoses, fittings, tubing, and couplings.
• Complete all required training programs as directed by management related to Parker and vendor products — some training may require travel and some will be online.

Inventory and Store Operations

• Check inventory, send quotes, and enter orders through Profit 21.
• Assist with order entry, pulling orders, shipping and receiving, unloading trucks, checking in merchandise, and verifying packing lists.
• Record amounts of items received or distributed in the computerized inventory control system.
• Sort and place merchandise on racks, shelves, or in bins according to bin codes or other predetermined order (type, size, color, etc.).
• Conduct cycle counts and manage and maintain inventory levels in the store.
• Maintain store merchandising — rotating end caps, keeping displays full, clean and organized, replenishing product information library, and keeping signage current.
• Fill in for store managers at other locations as needed when directed by management.

What We’re Looking For

Must Have:

• Excellent communication and customer service skills.
• Ability to read and interpret purchase orders, shipping manifests, packing lists, and shipping lists.
• Basic computer skills including Microsoft Excel, Word, and PowerPoint; ability to learn inventory software, CRM, and Profit 21.
• Basic math skills — counting, adding, subtracting, multiplying, and dividing.
• Ability to work effectively as part of a team.
• Ability to lift 50+ pounds and work in a warehouse environment (climbing, standing, reaching, bending, kneeling, stooping).
• High school diploma or GED; one to three months related experience or equivalent combination of education and experience.

Nice to Have:

• Prior experience in a warehouse environment and experience with multi-carrier shipping systems.
• Background in or trainable on industrial hose crimping machines — Parker is the preferred model.
• Familiarity with fluid power products and applications.

About RitterTech ParkerStore

RitterTech is the founding division of Motion and Control Enterprises (MCE), established in 1951 and built on deep expertise in fluid power, hydraulics, pneumatics, lubrication systems, and industrial distribution. RitterTech operates a network of ParkerStore locations across Michigan and the Midwest, providing manufacturers, construction companies, automotive suppliers, and industrial customers with the hose, fittings, and fluid power solutions they need to stay productive.

RitterTech and MCE are proud Equal Opportunity Employers. We welcome applicants of all backgrounds, experiences, and identities.

If you are mechanically inclined, customer-focused, and ready to be the expert that Saginaw-area industrial customers count on, we would love to hear from you.