Park Ranger: Visitor Programs & Outreach Lead

U.S. Fish and Wildlife Service (USFWS); Newburyport (MA); On-site; USD 50,000 - 75,000; Full time

Job summary

The U.S. Fish and Wildlife Service (USFWS) seeks a dedicated professional to enhance visitor services at a refuge by developing and managing public programming, environmental education, and interpretive products for diverse audiences.

You will work with Refuge staff to support visitor use management, partnerships, volunteers, and outreach across print and digital media, strengthening community connections and the overall visitor experience.

Responsibilities

• Participates in the enhancement of a high quality and balanced visitor services (VS) program through the development, management, and implementation of public programming, environmental education, and interpretive products that reach a wide range of audiences and employ a variety of methods and materials.
• Identifies and evaluates accepted techniques to prevent conflict between user groups, and assists Refuge staff with visitor use management through compatibility determinations, visitor use surveys, and other analysis of recreational activities and facilities
• With other Visitor Services and Refuge staff, supports preparation of project and funding packages for visitor facility, transportation, and program enhancements, including applying for and managing related reporting for cost-share opportunities, volunteer/Friends group grants, and other non-traditional or special funding sources.
• Assist with identifying requirements and developing scopes of work, cost estimates, and reporting for activities associated with VS functions including coordinating with Visitor Services staff, the Contracting Office, and Youth Partners in selecting contractors, monitoring performance, and preparing associated routine, short-term plans, and recommending improvements.
• Identifies potential partnership activities with community organizations, and participates in and maintains partnerships with allied local and regional organizations, including participating in the development and implementation of related Memoranda of Agreement and Memoranda of Understanding.
• Coordinates the Refuge volunteer program including ensuring compliance with all Service rules and regulations, oversees development, implementation, and evaluation of volunteer training opportunities, recruits and maintains volunteer corps, develops volunteer recognition and appreciation opportunities, and leads cross-programmatic coordination.
• Participates in the development, coordination, and implementation of refuge-specific outreach and communication through print and digital media, including updates and enhancements to refuge websites, social media platforms, online recreation permit systems, and other internal and public-facing platforms.

Job description

The U.S. Fish and Wildlife Service (USFWS) seeks a dedicated professional to enhance visitor services at a refuge by developing and managing public programming, environmental education, and interpretive products for diverse audiences.

You will work with Refuge staff to support visitor use management, partnerships, volunteers, and outreach across print and digital media, strengthening community connections and the overall visitor experience.