Park Ranger/Front Desk

Equity LifeStyle Properties, Inc.; Florida; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity Lifestyle Properties, Inc. seeks a Park Ranger/Front Desk at our Eustis, Florida communities. You will welcome guests and residents, answer questions in person and by phone, and help create memorable experiences.

This role combines front desk responsibilities with on-site safety and property management tasks, including payments, reports, inspections, and cooperation with the Property Manager. A high school diploma and customer service experience are required, with benefits including

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Greet guests and residents, provide information in person and by phone.
• Process payments and deposits.
• Run reports and submit maintenance requests to improve office efficiency.
• Coordinate with Property Manager to address inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts.
• Conduct property inspections, document violations, and issue notices.
• Maintain records in the property management system and assist with mail distribution.
• Sort and distribute resident mail accurately.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma

Tools

Property management system

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Park Ranger/Front Desk in Eustis, Florida.

What you’ll do:

Our Front Desk Clerks/Park Rangers provide exceptional customer service to facilitate excellent and memorable guestand residentexperiences.

Your job will include:

• Act as thepropertyliaison and provide guestsand residentswith information,responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with yourPropertyManager and communicate frequently toaddressinquiriesin a timely and professional manner.
• Prioritizecustomersatisfaction, address conflicts and solve problems promptly.
• Conduct routine property inspections to identify community rule violations, document findings with photographs, and issue violation notices as needed.
• Maintain accurate records of inspections and violations, upload documentation into the property management system, and assist with mail distribution and front desk operations as required.
• Sort and distribute resident mail in a timely and accurate manner.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ yearsof experience in customer servicewithexceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.