Front Desk Receptionist

Equity LifeStyle Properties; Mid Florida Lakes (FL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid time off

Job summary

Equity LifeStyle Properties in Leesburg, FL seeks a Front Desk Receptionist to deliver exceptional guest and resident service at the property. You will greet visitors, answer questions, and handle transactions while maintaining a welcoming atmosphere.

The role requires 1+ year of customer service experience, strong organizational skills, and the ability to learn new systems. A medically oriented benefits package and 401(k) matching are offered as part of the comprehensive benefits program.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison, providing guests and residents with information in person and by phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to improve office efficiency.
• Collaborate with the Property Manager and communicate inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts quickly.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Tools

Office software

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Receptionist in Leesburg, Florida.

What you'll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Benefits:

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

As an Equal Opportunity Employer, we welcome and thank all applicants.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.