Park Operations & Guest Experience Leader

Kids Empire; Houston (TX); On-site; USD 57,000 - 75,000; Full time

Job summary

A family entertainment company in Houston, TX is seeking a qualified Park Manager to oversee park operations and ensure guest satisfaction. The ideal candidate will have experience in customer service, leadership, and team management. This full-time position requires the ability to work in a dynamic environment, interact with families, and lead employees effectively. Offering a salary range of $57,000 - $75,000.

Qualifications

• Must work weekends and holidays.
• Able to work with children.
• Detail-oriented and able to maintain accuracy in documentation.

Responsibilities

• Supervise park employee performance and daily activities.
• Ensure guest satisfaction and resolve complaints.
• Create weekly schedules and perform audits.

Skills

Strong communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Strong organizational skills

Time management skills

Ability to operate an iPad

Education

High school diploma or equivalent

Job description

A family entertainment company in Houston, TX is seeking a qualified Park Manager to oversee park operations and ensure guest satisfaction. The ideal candidate will have experience in customer service, leadership, and team management. This full-time position requires the ability to work in a dynamic environment, interact with families, and lead employees effectively. Offering a salary range of $57,000 - $75,000.