Park Operations Lead & Visitor Services Specialist

Travis County Clerk; Spicewood (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Travis County Parks in Spicewood, TX is seeking an entry-level Park Operations Associate to inform visitors about parks and rules, patrol for safety, and support daily operations including POS cash handling and fee collection.

You will lead the training of seasonal staff, assist with maintenance, open/close parks, and help with emergencies, data entry, and revenue reconciliation, ensuring customer service and policy compliance.

Qualifications

• High school diploma or GED required.
• Two years of parks experience with cash handling and customer service preferred.
• Bi-lingual in Spanish and English preferred.
• First Aid, CPR, or EMT certification preferred.

Responsibilities

• Provide information to visitors about parks and park rules and act as liaison with customers.
• Patrol and monitor park activity and enforce park rules and regulations.
• Handle park revenues: POS data entry, cash handling, change calculation, and reconciliation.
• Open/close parks, staff fee booths, collect gate receipts, and reconcile deposits.
• Lead and train seasonal staff and assist with administrative tasks and annual work plans.
• Assist with light park maintenance and participate in tours and interpretive programs.
• Respond to medical emergencies and rescues when needed.

Job description

Travis County Parks in Spicewood, TX is seeking an entry-level Park Operations Associate to inform visitors about parks and rules, patrol for safety, and support daily operations including POS cash handling and fee collection.

You will lead the training of seasonal staff, assist with maintenance, open/close parks, and help with emergencies, data entry, and revenue reconciliation, ensuring customer service and policy compliance.