Park Operations Lead - Guest Experience & Staff

Kids Empire; Gilbert (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Voluntary Dental and Vision

401(k)

Recreational Discounts

Job summary

Kids Empire in Gilbert, Arizona is seeking a Park Assistant Manager to oversee daily operations and ensure visitor satisfaction at the park. This role includes supervising staff, implementing procedures, and addressing guest inquiries while upholding high customer service standards.

The ideal candidate will have a high school diploma and strong communication, leadership, and organizational skills. Benefits include health insurance, 401(k), and recreational discounts.

Qualifications

• Must work weekends and holidays.
• Able to work with children.
• Ability to make effective decisions in a fast-paced environment.
• Demonstrating a commitment to safety and emergency preparedness.

Responsibilities

• Oversee daily operations and ensure guest satisfaction.
• Supervises employees and fosters a positive work environment.
• Operate the check-in process and manage cash transactions.
• Walk the floor regularly to monitor safety and compliance.
• Coordinate family events and assist with their operation.

Skills

Good communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Strong organizational skills

Education

High school diploma or equivalent qualification

Tools

iPad

Job description

Kids Empire in Gilbert, Arizona is seeking a Park Assistant Manager to oversee daily operations and ensure visitor satisfaction at the park. This role includes supervising staff, implementing procedures, and addressing guest inquiries while upholding high customer service standards.

The ideal candidate will have a high school diploma and strong communication, leadership, and organizational skills. Benefits include health insurance, 401(k), and recreational discounts.