Guest Experience & Park Operations Manager

Kids Empire; Akron (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

A children's entertainment center in Akron, OH is seeking a Park Manager to oversee daily operations, staff performance, and ensure guest satisfaction. The ideal candidate will have a high school diploma, strong communication skills, and the ability to work in a busy environment. This full-time role involves responsibilities such as managing bookings, conducting evaluations, and ensuring a clean and safe park atmosphere.

Qualifications

• Must be able to work with children.
• Available to work weekends and holidays.
• Detail-oriented and able to maintain accuracy in documentation.

Responsibilities

• Supervise park employee performance and ensure guest satisfaction.
• Create weekly schedules and manage employee hiring.
• Conduct performance evaluations and assessments.
• Manage birthday party bookings and setups.
• Ensure cleanliness and safety of the park.

Skills

Strong communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Strong organizational skills

Time management skills

Education

High school diploma or equivalent

Tools

iPad

Job description

A children's entertainment center in Akron, OH is seeking a Park Manager to oversee daily operations, staff performance, and ensure guest satisfaction. The ideal candidate will have a high school diploma, strong communication skills, and the ability to work in a busy environment. This full-time role involves responsibilities such as managing bookings, conducting evaluations, and ensuring a clean and safe park atmosphere.