Park Operations & Guest Experience Supervisor

Kids Empire; Troy (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

A family entertainment center in Troy, Michigan, is seeking a Park Assistant Manager to oversee daily operations and ensure a safe, enjoyable experience for guests. Responsibilities include supervising staff, handling guest inquiries, and managing cash transactions. The ideal candidate should possess strong leadership, communication, and organizational skills, and must be comfortable working in a dynamic environment. Full-time position requiring a high school diploma.

Qualifications

• Must work weekends and holidays.
• Able to work with children.
• Demonstrate a commitment to safety and emergency preparedness.

Responsibilities

• Supervise staff and ensure guest satisfaction.
• Maintain high standards of customer service.
• Organize and coordinate family events.

Skills

Communication skills

Customer service skills

Leadership skills

Conflict resolution skills

Organizational skills

Education

High school diploma or equivalent

Tools

iPad

Job description

A family entertainment center in Troy, Michigan, is seeking a Park Assistant Manager to oversee daily operations and ensure a safe, enjoyable experience for guests. Responsibilities include supervising staff, handling guest inquiries, and managing cash transactions. The ideal candidate should possess strong leadership, communication, and organizational skills, and must be comfortable working in a dynamic environment. Full-time position requiring a high school diploma.