Park Operations & Guest Experience Manager

Kids Empire; Minneapolis (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

A recreational park provider in Minnesota is seeking a Park Manager to supervise staff and ensure guest satisfaction. Responsibilities include managing employee performance, conducting evaluations, and handling guest interactions. The ideal candidate will have strong leadership and communication skills, along with a high school diploma. This role requires the ability to work in a fast-paced environment and manage multiple tasks while delivering exceptional service.

Qualifications

• Must be able to work independently and collaboratively in a fast-paced environment.
• Able to work weekends and holidays.
• Read and write in English is essential.
• Must be comfortable managing various tasks simultaneously.

Responsibilities

• Supervise park employee performance and ensure guest satisfaction.
• Conduct performance evaluations and audits of schedules.
• Handle guest interactions and manage birthday party bookings.
• Clean and sanitize park structures and restrooms.

Skills

Strong communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Organizational skills

Time management skills

Detail-oriented

Education

High school diploma or equivalent

Tools

iPad

Job description

A recreational park provider in Minnesota is seeking a Park Manager to supervise staff and ensure guest satisfaction. Responsibilities include managing employee performance, conducting evaluations, and handling guest interactions. The ideal candidate will have strong leadership and communication skills, along with a high school diploma. This role requires the ability to work in a fast-paced environment and manage multiple tasks while delivering exceptional service.