Park Operations Lead - Guest Experience & Safety

Kids Empire; Milwaukee (WI); On-site; USD 115,300 - 184,700; Full time

Job summary

A children's entertainment provider in Milwaukee is looking for a Park Assistant Manager to oversee daily operations, supervise staff, and ensure guest satisfaction. Responsibilities include training staff, managing cash transactions, and organizing events. The ideal candidate should have a high school diploma, strong communication and leadership skills, and be able to work independently in a fast-paced environment.

Qualifications

• Must be able to work in a noisy environment.
• Must work weekends and holidays.
• Able to interact with children effectively.

Responsibilities

• Oversee daily operations of the park.
• Supervise staff and ensure performance.
• Ensure guest satisfaction and resolve complaints.
• Organize and schedule family events.

Skills

Good communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Strong organizational skills

Education

High school diploma or equivalent

Tools

iPad

Job description

A children's entertainment provider in Milwaukee is looking for a Park Assistant Manager to oversee daily operations, supervise staff, and ensure guest satisfaction. Responsibilities include training staff, managing cash transactions, and organizing events. The ideal candidate should have a high school diploma, strong communication and leadership skills, and be able to work independently in a fast-paced environment.