Park Interpretive Technician - SR-13

County of Hawai`i; Hilo (HI); On-site; USD 50,000 - 65,000; Full time

Job summary

County of Hawai'i in Hilo seeks a Parks Interpreter to provide accurate interpretive information about the area’s natural, cultural, and historical features. You will coordinate community cultural activities and events, and educate park visitors with brochures and talks to enrich their experience.

The role requires guiding visitors, answering questions, and working with government and community partners to ensure safe, respectful park usage.

Qualifications

• Graduate from high school.
• Three years of experience developing and coordinating recreational or educational group activities.
• One year coordinating cultural activities with government or community organizations.

Responsibilities

• Provide interpretive information to park users about natural, cultural, historical, and archaeological features.
• Coordinate cultural activities, programs, and events with community groups and organizations.
• Educate users by answering questions and distributing informational brochures.
• Provide safety information about conditions and hazards in park areas.
• Receive and respond to routine complaints and direct traffic or issue warnings as needed.
• Prepare operational reports and assist in evaluating park programs and user interests.

Skills

Interpretive storytelling

Public speaking

Event coordination

Community liaison

Education

High school graduation

Three years experience coordinating recreation or educational activities

Job description

Provides park users accurate, interpretive information of the area’s natural, cultural, historical, archaeological, and other unique or distinctive features to enrich the user’s experience; coordinates cultural activities, programs, and special events on behalf of the County; provides information relating to park facilities, recreational programs, and points of interest; performs other related duties as assigned.

There is one (1) immediate permanent full-time vacancy with the Department of Parks and Recreation - Culture & Education Division in Hilo.

Special Working Conditions

Shift, weekend, and holiday work as required.

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

• Provides interpretive information to park users of the area’s natural, cultural, historical, and archaeological features to promote an understanding, awareness, and respect of the park and surrounding areas and to enrich users’ experience.
• Gathers natural and cultural resources information, develops informational brochures, and performs interactive cultural activities through the presentation of interpretive talks and activities, such as storytelling and arts and crafts demonstrations.
• Coordinates cultural activities, programs, and special events with community groups and organizations, as directed by the department.
• Educates users and residents by answering questions concerning the park’s natural, cultural resources, and history and by distributing informational brochures.
• Provides users with information on park/area rules and regulations and on proper behavior and protocol to be used while visiting the park/area and other relevant surrounding areas.
• Conducts brief user surveys, both verbal and written, to assist in evaluation of park’s program and user’s interest and determine areas requiring improvement.
• Provides safety information to users and residents concerning conditions and hazards of road, trail, and ocean.
• Establishes and maintains effective working relationships with other government agencies and community, business, and professional organizations; participates in community meetings and conferences as requested; reports hazardous conditions.
• Receives and responds to routine complaints or refers individuals to appropriate personnel for further assistance; directs vehicular and pedestrian traffic, maintains crowd control, and issues verbal warnings if park rules and regulations are violated.
• May inspect user permits for camping, facility use, and other park uses; issues permits for pavilion use and accepts cash payments for event fees, provides receipts, reconciles balances, prepares treasury and deposit receipts for processing, and maintains program account records.
• Gathers information and prepares operational reports on park users and types of activities performed; prepares data tracking reports as required.
• May supervise helpers and volunteers; evaluates job performance; maintains time sheets.
• Operates vehicle to deliver and pick up materials and supplies to and from events and activities.
• Performs other related duties as assigned.

TrainingandExperience

A combination of education and experience substantially equivalent to:

• graduation from high school, and
• three (3) years of work experience developing, coordinating, and conducting recreational or educational group activities, of which,
• one (1) year shall have included the coordination of cultural activities and/or events that involved working with government and/or community organizations.

License Requirement

• possession of a valid State of Hawai‘i driver license (Class 3) or any other valid comparable driver license at time of filing. (You will be required to submit your valid driver's license at time of hire.)

Examination

All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and