Park Guest Concierge & Grounds Attendant

Kampgrounds of America, Inc.; West Yellowstone (MT); On-site; USD 17,000 - 22,000; Full time

Job summary

Kampgrounds of America, Inc. is seeking a Guest Guide to assist guests in locating their sites and meeting service needs, while upholding campground rules and safety. Responsibilities include light maintenance, trash handling, and front-line guest support in a high-traffic outdoor setting.

The role emphasizes friendly, attentive service, collaboration with housekeeping, and local area recommendations. Nights, weekends, and holidays may be required.

Qualifications

• Experience in customer service in high public contact areas.
• Read, write, and speak English clearly.
• Able to work nights, weekends and holidays.
• Capable of independent work and as part of a team.

Responsibilities

• Guide guests to sites and assist with other customer service needs.
• Sell and deliver ice and firewood.
• Keep grounds clean and dispose of trash.
• Maintain cleanliness of facilities and rest areas.
• Perform minor maintenance and repairs.
• Communicate daily housekeeping needs with staff.
• Provide local area activity recommendations.
• Follow safety guidelines for equipment and chemicals.
• Report disturbances to management or authorities.
• Prioritize tasks with planning and decision making.

Skills

Customer service

Teamwork

Communication

Safety awareness

Education

High school diploma

Job description

Kampgrounds of America, Inc. is seeking a Guest Guide to assist guests in locating their sites and meeting service needs, while upholding campground rules and safety. Responsibilities include light maintenance, trash handling, and front-line guest support in a high-traffic outdoor setting.

The role emphasizes friendly, attentive service, collaboration with housekeeping, and local area recommendations. Nights, weekends, and holidays may be required.