Park General Manager - Growth, Guest Experience & Operations

Altitude Trampoline Parks; West Palm Beach (FL); On-site; USD 55,000 - 65,000; Full time

Job summary

Altitude Trampoline Parks in West Palm Beach, FL seeks a General Manager to lead park operations, guest services, training and financial performance. You will report to the franchise owner and drive brand standards while developing a high-performing team.

Responsibilities include supervising a large staff, managing budgets, ensuring safety compliance, and executing sales and community initiatives to grow the park's profitability and guest satisfaction.

Qualifications

• 5+ years of experience managing a team in an entertainment or food and beverage environment.
• Food safety or alcohol certification is a plus
• CPR/First Aid certification is a plus
• Strong leadership qualities including organization and time management
• Able to recruit, motivate, develop, retain, and promote top talent through thoughtful leadership and genuine concern for team member growth
• Workdays, nights, weekends, and holidays as required
• Operate in a fast-paced environment with constant distractions
• Lift and carry over 50 pounds regularly
• Achieve budgeted financial results in areas of responsibility
• Act as a mentor and lead by strong example
• Maintain a professional image

Responsibilities

• Work with and support the owner & direct reports
• Coach and develop a large and diverse team through clear written and verbal communication
• Manage all facets of the operation, including regular financial reporting
• Establish and uphold Altitude standards and compliance
• Create and implement strategies for business growth
• Oversee Altitude's defined processes around inventory and reporting responsibilities
• Oversee labor and spending for entire facility, within the park's guidelines
• Track all spending and ensure it is accounted for and in accordance with the park's policies
• Develop the team by establishing profitability goals and rewarding positive behavior

Skills

Leadership

Team management

Recruitment

Communication

Time management

Training & development

Conflict resolution

Guest experience

Safety compliance

Job description

Altitude Trampoline Parks in West Palm Beach, FL seeks a General Manager to lead park operations, guest services, training and financial performance. You will report to the franchise owner and drive brand standards while developing a high-performing team.

Responsibilities include supervising a large staff, managing budgets, ensuring safety compliance, and executing sales and community initiatives to grow the park's profitability and guest satisfaction.