Park Gate Attendant & Guest Services (PT, Flexible Schedule)

City of The Colony; The Colony (TX); On-site; USD 1,653,000 - 2,204,000; Part time

Job summary

City of The Colony is seeking a part-time Gate Attendant for Stewart Creek Park. This role supports park patrons with entry, camping reservations, and general park information while maintaining safety and order at the gate house.

The position requires excellent customer service, basic computer skills (Amilia, Word, Excel, Outlook), and the ability to work 15–19 hours weekly including days, evenings, weekends, and holidays. CPR/First Aid or eligibility is preferred.

Qualifications

• Must be at least 18 years old.
• High School diploma or GED required.
• Outdoor recreation background preferred.
• Bilingual preferred.
• CPR/First Aid certification or ability to obtain within 30 days of employment.

Responsibilities

• Assist park patrons with scheduling overnight camping reservations.
• Assist park patrons with park entry by selling day passes or annual passes.
• Answer phones, manage patron requests and assist patrons.
• Communicate effectively and courteously with patrons and staff in person, in writing or by telephone.
• Assist in maintaining daily stats on park usage.
• Assist Manager with other administrative duties and projects as assigned.
• Assist with planning and implementing special activities and programs at the park.
• Assist with community wide special events as needed.
• Prepare incident/accident/damage reports.
• Prepare daily financial reports for fees collected.
• Attend in-service trainings as scheduled.
• Must have flexible schedule to work days, evenings, weekends and holidays; 15-19 hours per week.
• Perform light housekeeping and maintenance duties, including cleaning of the gate house.
• Ability to carry, push, pull, lift up to 60 lbs.
• May be required to work in extreme weather conditions.
• Sits/stands for extended periods using computer.
• Adhere to health and safety protocols.
• Perform other duties as assigned.

Skills

Customer service

Reservation management

Cash handling

Patron communication

Computer skills

Education

High School diploma or GED

Tools

Amilia

Microsoft Word

Excel

Outlook

Copier

Job description

City of The Colony is seeking a part-time Gate Attendant for Stewart Creek Park. This role supports park patrons with entry, camping reservations, and general park information while maintaining safety and order at the gate house.

The position requires excellent customer service, basic computer skills (Amilia, Word, Excel, Outlook), and the ability to work 15–19 hours weekly including days, evenings, weekends, and holidays. CPR/First Aid or eligibility is preferred.