Part-Time Reservations & Events Specialist

City of The Colony; The Colony (TX); On-site; USD 25,000 - 30,000; Part time

Job summary

City of The Colony is seeking a Reservation Specialist to manage reservations for Parks & Recreation facilities. You will focus on accuracy, customer service, and clear communication with the public and staff. The role involves coordinating schedules, preparing reports, and supporting department events.

Flexible schedule with days, evenings, weekends, and holidays as needed; position is 25 hours per week. Experience with Canva or Amilia SmartRec is desirable, and CPR/First Aid may be required

Qualifications

• Scheduling and coordinating reservations for department facilities.
• Strong customer service and clear communication with the public.
• Ability to prepare reports and maintain records.

Responsibilities

• Schedule, coordinate, and implement reservations of department and city facilities.
• Develop rental procedures, checklists, and room layouts for reservations.
• Promote facility use to the public, businesses and community orgs.
• Solicit interest through marketing, call lists, and inquiries to meet revenue goals.
• Review and adjust rental fees based on demand and market changes.
• Provide prompt, courteous information and high levels of customer service.
• Communicate effectively with staff and the public in person, written, or phone.
• Maintain accurate reports and ensure tasks are completed thoroughly.
• Support department events and other operations; assist during busy periods.

Skills

Reservation coordination

Customer service

Effective communication

Scheduling

Education

High School diploma or GED

Tools

Canva

Amilia SmartRec

Job description

City of The Colony is seeking a Reservation Specialist to manage reservations for Parks & Recreation facilities. You will focus on accuracy, customer service, and clear communication with the public and staff. The role involves coordinating schedules, preparing reports, and supporting department events.

Flexible schedule with days, evenings, weekends, and holidays as needed; position is 25 hours per week. Experience with Canva or Amilia SmartRec is desirable, and CPR/First Aid may be required