Park Front Desk & Reservations Specialist

State of Oklahoma; Ardmore (AL); On-site; USD 21,000 - 22,000; Full time

Job summary

State of Oklahoma is seeking a Customer Service Representative for Lake Murray State Park. This full-time position involves front-office duties, information provision, reservations, cashiering, and guest services in the park setting.

The role requires at least 18 and two years of related experience or an equivalent education/experience combination, with flexibility for holidays and weekends as needed. Training provided, opportunities to grow within OT ROAD.

Qualifications

• Two years of experience in sales, public contact work, handling and processing mail, or general office clerical work; OR an equivalent combination of education and experience.

Responsibilities

• Answers telephones, takes messages, and provides information about location facilities.
• Receives walk-in and phone-in reservation requests.
• Check guests into reservations, validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit card vouchers, and closes guest accounts.
• Checks in/out recreation equipment, golf carts, etc. to guests.
• Assists with gift shop sales and restocking merchandise.
• Prepares various reports under general direction.
• Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs.
• Performs general housekeeping in public areas.
• Performs other duties as assigned to support daily operations and agency needs.

Skills

Sales

Public contact work

Office clerical work

Job description

State of Oklahoma is seeking a Customer Service Representative for Lake Murray State Park. This full-time position involves front-office duties, information provision, reservations, cashiering, and guest services in the park setting.

The role requires at least 18 and two years of related experience or an equivalent education/experience combination, with flexibility for holidays and weekends as needed. Training provided, opportunities to grow within OT ROAD.