Park Front Desk Agent — Reservations & Guest Service

Oklahoma Ag; Oklahoma; On-site; USD 21,000 - 22,000; Full time

Job summary

State of Oklahoma Department of Tourism and Recreation seeks a Customer Service Representative for Lake Murray State Park. You will be the public face of the park, handling phone inquiries, reservations, and guest services with a friendly, helpful approach.

Responsibilities include processing check-ins, payments, and coordinating with staff to meet guest needs. Prior front-desk or cash-handling experience is preferred.

Qualifications

• Customer service experience in a front-desk or retail setting.
• Ability to handle phone inquiries and walk-in guests.
• Experience with basic cash handling and point-of-sale systems.

Responsibilities

• Answer phones and greet visitors with a helpful attitude.
• Process reservations, check-ins, and check-outs for facilities.
• Assist guests with information and direct inquiries to appropriate staff.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

Tools

Reservations software

Job description

State of Oklahoma Department of Tourism and Recreation seeks a Customer Service Representative for Lake Murray State Park. You will be the public face of the park, handling phone inquiries, reservations, and guest services with a friendly, helpful approach.

Responsibilities include processing check-ins, payments, and coordinating with staff to meet guest needs. Prior front-desk or cash-handling experience is preferred.