Parent Partner

Phoenix House Orange County, Inc.; California; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

15 Paid Holidays for eligibleemployees

Pet, Life, Travel, Legal Coverage

Retirement Plan

Tuition Reimbursement and Continued Ed

Job summary

Phoenix House California is seeking a Parent Partner to provide one-on-one support to families within Wraparound Services. You will advocate for families, participate in Team meetings, and guide plans through a family-centered, strengths-based framework.

This role includes in-home direct services, crisis intervention as needed, and coordination with DCFS/DMH and local agencies. A proven personal experience as a parent or caregiver is essential for success.

Qualifications

• Must be a former parent and/or caregiver of county-related or similar services.
• Personal experience interacting with DCFS, DMH or Probation, or with youth under care.
• Knowledge of community resources and family-centered, strengths-based services.

Responsibilities

• Facilitate family involvement and advocate for families in all aspects of the Wraparound process.
• Provide in-home direct services using a team and community-based approach.
• Model and coach family in communication, anger management, problem-solving and stress management.
• Provide crisis intervention as needed (including evenings, nights, and weekends).
• Develop and maintain relationships with agencies, resources, and families to coordinate services.
• Participate in weekly supervision and Internal Team Meetings; incorporate feedback.
• Transport program participants to court appearances, doctors’ appointments and off-site events when appropriate.

Skills

Former parent/caregiver experience

Family-centered care

Community resources knowledge

Team collaboration

Job description

At Phoenix House California, we are dedicated to helping young people, women and men overcome substance and alcohol use disorder to live extraordinary lives in recovery. Since 1979, we have been a leader in the field of substance use disorder treatment, providing addiction, behavioral health and family services to anyone who needs our help, often offering the only chance of recovery to the underserved and uninsured in our community. Annually, over 44,000 individuals — including family members, parents, teachers and students in California — receive our life‑saving services: residential and outpatient treatment, continuing care, recovery support, school‑based prevention and mental health services, and in‑custody substance use disorder treatment and mental health services for male adolescents and adults.

What’s it like to work at PHCA?

At Phoenix House California, we take a holistic approach to drug addiction and mental health disorders that focuses on the power of being both proactive and reactive: prevention, early intervention, and recovery services. Understanding the health and safety risks of alcohol and drug misuse is the first step to reducing the risk of addiction. It starts with knowing the facts. We reach almost 32,000 students, parents, and teachers annually, through our school‑based prevention and early intervention programs.

• 15 Paid Holidays for eligible employees
• Pet, Life, Travel, Legal Coverage
• Retirement Plan
• Tuition Reimbursement and Continued Education Assistance

Reporting to the Director of Wraparound Services, this position is responsible for providing one‑on‑one support and coaching to the participants’ parents/caregivers, ensuring that the parents/caregivers’ needs are met, and their voices heard. Attend all Child and Family Team meetings and offer additional support through phone calls and additional face‑to‑face contact. Able to function as part of a multi‑disciplinary team. Familiarity with principles of family‑centered, strengths‑based services. Knowledge of community resources. Responsible for a caseload of ten to twelve slots. Upholds regulations established by the Department of Mental Health and the Department of Children and Family Services in Los Angeles County.

A Day as a Parent Partner might look like the following:

• Facilitate family involvement, provide family support, and act as an advocate for a family in all aspects of the Wraparound process. Guide family through intricacies of service delivery system assist the family to have a voice in Team meetings.
• Provide in‑home direct services using a team and community‑based approach. Participate in the Child and Family Team, helping the engagement of child, family, extended family, and informal resources. Participate in the development of Child and Family Plans.
• Model and coach family in such areas as communication skills, anger management, problem‑solving, stress management, appropriate discipline, etc.
• Provides crisis intervention as needed (including evenings, nights, and weekends). Participate in the development of appropriate crisis plans.
• Develop and maintain a working relationship with agencies, resources, and families to coordinate services. Interface with DCFS, DMH, court systems, schools, and other community liaisons.
• Participates in case of supervision on a weekly basis; discusses current caseload, documentation, and productivity; and accepts/implements feedback and direction into direct services with clients. Maintains regular consultation with the Child and Family Team through weekly participation in Internal Team Meeting; and as needed.
• Transport program participants in the personal vehicle to scheduled court appearances, doctors’ appointments, other off‑site appointments, and events when clinically appropriate.

To be successful as a Parent Partner, you will want to have:

• Must be a former parent and/or caregiver of county‑related or similar services, successfully transitioned to self‑sufficiency (i.e., Mental Health Services, IEP, Regional Center Services, etc.).
• The qualifying candidate will have had personal experience of interacting with the system, such as DCFS, DMH or Probation, either themselves or with youth under their care.

Equal Opportunity Employer
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