Parent Partner

Helpline Youth Counseling; Whittier (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health

Dental

Vision

403b

EAP

Paid sick leave

Job summary

Helpline Youth Counseling (HYC) in Southeast Los Angeles County is seeking a dedicated Parent Partner to provide Wraparound support to parents and families. You will join the Child and Family Team to navigate resources, maintain a caseload, and participate in required trainings and crisis response duties.

Qualifications include at least 1 year of experience with high‑risk youth parents, a CA driver’s license with a clean record, and a high school diploma or GED.

Qualifications

• Minimum one year experience working with parents of high‑risk youth.
• Experience as a parent/guardian or caregiver of a child with special needs.
• Valid California driver’s license with clean driving record.
• TB test and criminal background check required.

Responsibilities

• Wraparound is family-centered and needs-driven; navigate resources.
• Maintain an active Wraparound caseload and participate in team meetings.
• Provide direct crisis intervention and crisis line support as required.
• Transport clients when needed and document in DMH systems.

Skills

Bilingual Spanish

Parent/guardian experience with high‑m

Education

High School Diploma or GED

Job description

HYC is one of the largest youth services providers in Southeast Los Angeles County.

Since 1971, HYC has eliminated barriers to self-sufficiency by empowering Southeast Los Angeles and Long Beach youth and families.

The mission of Helpline Youth Counseling (HYC) is to help build individual, family, and community health, well-being, prosperity, and equity. HYC serves clients and community members with trauma-informed, strength-based, person-centered prevention, early intervention, education, and treatment services.

HYC has an immediate opening for a full time Parent Partner who will provide Wraparound support services to parents and families.

Duties And Responsibilities

• Wraparound is family-centered, strength based, needs-driven, planning and servicing high-risk youth and their families.
• The Parent Partner will be part of a team called the Child and Family Team, and the role of a Parent Partner will be to help navigate parents/caregivers especially with linkages to resources.
• Maintain an active Wraparound caseload.
• Attends staff meetings, CFT meetings, in-service training and conferences as required and scheduled.
• Maintain good communication with program manager and supervisor
• Meets all productivity requirements and completes all necessary DMH documentation required of the position
• Ensures the safety of clients by providing direct crisis intervention and therapeutic guidance and participates in the 24-hour/day, 7-day/week on-call crisis response system.
• Assist the Facilitator on the team by providing direct services weekly to the client and family as identified in the Plan of Care.
• Work directly with assigned parents in their respective environment, including in-home/out-of-home placements and their respective communities as identified in the Plan of Care.
• Will be required to participate in required trainings.
• Must have excellent organizational skills and must complete all required reports and documentation within the 72 hr company policy
• Will be responsible for transporting clients when required.
• Maintain appropriate professional boundaries at all times
• Be able to work in a team-oriented fun work environment

Qualifications

EDUCATION & EXPERIENCE

• Previous personal experience with DMH, DCFS, Probation, Regional Center or similar services, and successfully transitioned to self-sufficiency.
• High school diploma or general education degree (GED) preferred.

Job Requirements

• The Parent Partner must have at least one (1) year experience working with parents of high-risk youth.
• Experience includes being the parent/guardian, adoptive parent, grandparent, and/or caregiver (i.e. certified foster parent) of a child who has/had special needs and was involved with the Department of Mental Health, Probation, and/or Children and Family Services.
• Must have a valid California driver’s license, current automobile insurance; clean driving record.
• Bilingual Spanish is preferred.
• Must pass a TB test, and a criminal background check.
• Must have High School Diploma or GED

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.

HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.

HYC OFFERS

• Health
• Dental
• Vision
• 403b
• EAP (Employee Assistance Program)
• Paid sick leave