Parent Partner/Peer Support Specialist

SAN-Diego-Center-For-Childre; San Diego (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Retirement Savings (403(b) Employer ~3

Paid Time Off

Tuition Reimbursement

Employee Discounts

Loan Forgiveness Programs

Job summary

San Diego Center for Children seeks a Parent Partner/Peer Support Specialist to support families in wraparound teams and individual sessions. The role involves education, crisis intervention, and collaboration with providers and schools.

Average caseload is 10–12 families, with a focus on culturally competent support and adherence to Medi‑Cal requirements. The candidate should have strong communication skills, be capable of navigating care systems, and commit to participating in ongoing training

Qualifications

• High School diploma or GED required.
• Associates or Bachelor's Degree preferred.
• Experience in behavioral health services is advantageous.
• Strong communication and collaboration skills.

Responsibilities

• Provide wraparound and family-centered services.
• Advocate and educate families within the plan of care.
• Conduct crisis intervention and safety planning as needed.
• Coordinate with schools, clinicians and community partners.
• Maintain accurate case records and participate in team meetings.

Skills

Verbal communication

Written communication

Bilingual Spanish

Education

High School Diploma or GED

Associates or Bachelor's Degree

Tools

SmartCare

Job description

By joining the San Diego Center for Children, you will empower children and families through transformative mental health care and educational services. Our vision is to inspire a world where children and families live joyful, healthy lives. We serve over 1,000 people every day - are you ready to make an impact?Join us - and work with purpose!POSITION BENEFITSTeam-Oriented, Multidisciplinary ApproachOngoing, High-Level Learning and Development OpportunitiesCulturally Diverse EnvironmentJoint Commission Accredited OrganizationComprehensive Health Insurance (Medical, Dental, Vision, Pet)Retirement Savings Plan: 403(b) - With Employer Match Up To 3%Generous Paid Time Off (Vacation, Sick Leave, Holidays)Wellness ProgramsEAP - Employee Assistance ProgramTuition Reimbursement or Assistance For Continuing EducationEmployee DiscountsEmployee Recognition ProgramOpportunities For Career AdvancementMay Be Eligible For State or Federal Loan Forgiveness Programs For Work With Underserved PopulationsSUMMARYThe Parent Partner/Peer Support Specialist will provide therapeutic services and support to family members and/or caregivers in wraparound teams and individual meetings; Parent Partner/Peer Support Specialist will form collaborative partnerships with all wraparound team members and community partners. Average caseload of 10-12 families. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ESSENTIAL DUTIES AND RESPONSIBILITIESIn support of the client’s treatment plan and the wraparound plan of care, provide education, advocacy, crisis intervention, case management, rehabilitation, and other therapeutic services in a community-based fashion as they navigate through the systems of careUtilizes supervision, consultation, and training to provide high quality services to families, including evidence-based parenting curriculum and high fidelity wraparoundLocate, coordinate and develop linguistically and culturally diverse informal and formal resources and networks for families in the communities where they resideAppropriately share personal story to enhance engagement with families and increase awareness of clinical staff about parenting challenges and difficulties maneuvering the ‘systems’, and maintain appropriate professional boundaries with familiesProvides culturally competent education and hands-on coaching to parents to help them better understand how the “systems” work, and the process of accessing community resources in their areaTriage crisis situations with team members, including doing basic risk assessments, safety planning, and connecting to resources to maintain safety in the home, school, and communityAssists parents in connection to needed behavioral health servicesCoordinates treatment with referring parties and outside resources including schools, psychiatrists, support groups, child care, government assistance, family advocacy programs, and others as appropriate. Participates in child and family team meetingsMaintains accurate, timely, and complete case records per Medi-Cal requirements and SDCC policies and proceduresMaintains clear, effective, and open communication between multi-disciplinary clinical staff, and administrative personnel within and between SDCC programsEncourage involvement of parents in our Program Advisory Group (PAG) and WrapWorks eventsAvailability to work several evenings a weekFulfills all required/assigned training including training in high fidelity wraparound, roadmap trainings, SDCC Partners Training, applicable EBP trainings, cultural competency, and HIPAAMaintains certified peer support specialist certification, if applicableAll other duties as assignedLANGUAGE SKILLSAbility to read, analyze, and interpret medical records, journals, reports, and legal documents; Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community; Ability to effectively present information to management and public groups.REASONING ABILITYAbility to read, analyze, and interpret medical records, journals, reports, and legal documents; Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community; Ability to effectively present information to management and public group.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hand to finger; or feel; reach with hands and arms; and talk or hear. Due to the emotional instability of the clients the employee may be subjected to kicking, hitting, punching, biting, hair pulling, etc. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Most services will be provided in or near the homes of the families we serve. Employees are considered essential service providers and will be expected to work with families in need during pandemics or natural disasters.DIVERSITY STATEMENTThe San Diego Center for Children is committed to:Actively recruiting, retaining, and supporting diverse staff at all levels of the organization,Ensuring that diverse perspectives are included in the development and implementation of policies, practices and services, and that individuals feel empowered to advance our mission within an atmosphere of trust, safety, and respect,Encourage and provide access to professional development in order to deliver equitable and culturally informed services to the population we serve.MINIMUM REQUIREMENTS:Valid California Driver’s License and Reliable Transportation(must be willing to utilize personal vehicle for work related responsibilities)High School Diploma or GED EquivalentExperience as a consumer or caregiver of a consumer of Children’s Behavioral Health Services, Child Welfare Services, the juvenile justice system, Regional Center, or Special EducationExcellent verbal and written communication skills, and the ability to work effectively within a multi-disciplinary teamPREFERRED QUALIFICATIONS:Associates or Bachelor's Degree from an accredited universityPrior experience working in a high fidelity wraparound program or as a parent educator/advocateProficient in SmartCare (online medical records system)Certified Peer Support CertificationBilingual in Spanish