Parent Navigator

CommuniCare, Inc.; New Haven (CT); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holidays

Job summary

CommuniCare is seeking a full-time Parent Navigator in New Haven, CT, to support families in identifying strengths, accessing resources, and navigating service systems. The role requires collaboration with caregivers and professionals across education, healthcare, and community services, plus outreach in the Greater New Haven area.

Ideal candidates will have a high school diploma, at least three years of family-focused experience, strong communication and organizational skills, and a valid

Qualifications

• High school diploma or equivalent.
• Minimum of three years of experience working with families.
• Knowledge of community resources and social service systems.
• Strong communication, engagement, and documentation skills.
• Ability to work independently and collaboratively as part of a team.
• Strong organizational and time management skills.
• Ability to work occasional evenings and weekends based on family needs.
• Valid driver's license.

Responsibilities

• Build supportive relationships with children, families, and caregivers.
• Collaborate with Family Support Specialists, families, and other community supports.
• Assist families in accessing community resources and services throughout the Greater New Haven area.
• Help develop strength-based, family-driven plans of care.
• Advocate for children and families across educational, healthcare, and community service systems.
• Educate, mentor, and empower families to become active participants in their own care plans.
• Transport clients when necessary and perform community-based outreach.

Skills

High school diploma

Three years experience with families

Knowledge of community resources

Strong communication

Documentation skills

Independent and team player

Organizational and time management

Evenings and weekend availability

Driver's license

Education

High school diploma or equivalent

Job description

85 Willow Street, New Haven, CT - New Haven, CT 06511

Overview

Salary Range

$20.00 - $23.00 Hourly

Position Type

Full Time

High School

Category

Nonprofit - Social Services

Parent Navigator

At CommuniCare, we believe families thrive when they have access to the support, resources, and advocacy they need to succeed. We are dedicated to strengthening children, families, and communities through compassionate, person-centered services that empower individuals to achieve their goals.

This position is full-time, 37.5 hours per week.

What You'll Do

As a Parent Navigator, you will serve as a trusted partner to families, helping them identify strengths, access resources, and advocate for their needs within various service systems. Your responsibilities will include:

• Build supportive relationships with children, families, and caregivers.
• Collaborate with Family Support Specialists, families, and other community supports.
• Assist families in accessing community resources and services throughout the Greater New Haven area.
• Help develop strength-based, family-driven plans of care.
• Advocate for children and families across educational, healthcare, and community service systems.
• Educate, mentor, and empower families to become active participants in their own care plans.
• Transport clients when necessary and perform community-based outreach.

What You'll Bring

Required Qualifications

• High school diploma or equivalent.
• Minimum of three years of experience working with families.
• Knowledge of community resources and social service systems.
• Strong communication, engagement, and documentation skills.
• Ability to work independently and collaboratively as part of a team.
• Strong organizational and time management skills.
• Ability to work occasional evenings and weekends based on family needs.
• Valid driver's license, reliable transportation, and an acceptable driving record.

Preferred Qualifications

• Bilingual Spanish-English skills.
• Experience working within family support, behavioral health, child welfare, education, or community-based services.
• Familiarity with strength-based and family-centered approaches to care.

What We Offer

The anticipated salary range for this position is$20-$23. Actual compensation offered will be determined based on a variety of factors including relevant skills, experience, qualifications, certifications, and internal equity considerations.

CommuniCare offers a comprehensive benefits program including medical, dental, and vision insurance, paid time off, company-observed holidays, a retirement savings plan,and other fringe benefits. Benefit eligibility may vary based on position, schedule, and applicable plan or policy requirements.

Join Our Team

CommuniCare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, military or veteran status, disability, genetic information, marital or civil union status, or any other protected characteristic under applicable federal, state, or local law.