Parent Experience Advocate & Volunteer Coordinator

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

Cook Children's Health Care System in Fort Worth, TX seeks a Parent Experience Specialist to recruit, train, and coordinate parent volunteers, and to elevate the voice of families in care.

The role requires a High School Diploma, at least 2 years in human services, and personal experience navigating complex healthcare needs. English is required; Spanish is preferred, with basic computer skills and public speaking ability essential.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of experience in the human services profession.
• Must have personal experience supporting and advocating for their child with a complex or chronic healthcare condition.
• Ability to read, write, and communicate effectively in English is required.
• Ability to speak, read, and write Spanish is preferred; proficiency in additional languages is a plus.
• Should have basic computer knowledge in office use (ex. word processing, email, etc.).
• Ability to speak in public.

Responsibilities

• Recruit, train, and coordinate parent volunteers.
• Oversee parent-to-parent support programs and staff partnerships.
• Elevate the voice of the parent to improve patient and family experiences.

Skills

Public speaking

English fluency

Spanish preferred

Communication

Advocacy

Education

High school diploma

Tools

MS Office

Job description

Cook Children's Health Care System in Fort Worth, TX seeks a Parent Experience Specialist to recruit, train, and coordinate parent volunteers, and to elevate the voice of families in care.

The role requires a High School Diploma, at least 2 years in human services, and personal experience navigating complex healthcare needs. English is required; Spanish is preferred, with basic computer skills and public speaking ability essential.