Parcel Analytics & Forecasting Analyst

Belk, Inc. & Belk eCommerce LLC.; United States; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Parcel Analyst to provide analytical and administrative support for Ship-to-Home parcel initiatives. You will analyze data, develop reports, and support forecasting, budgeting, and peak-period planning to drive cost savings and operational improvements.

Key collaboration with Store Operations, carriers, and cross-functional teams, strong Excel/data skills, and 2–3 years in related fields are essential in a hybrid in-office work setting.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2–3 years in supply chain, logistics, transportation, fulfillment operations, retail, finance or related field.
• Experience with data, reporting, or administrative processes preferred.
• Strong Excel and data analysis skills.

Responsibilities

• Analyze Ship-to-Home parcel data and trends to identify operational and cost-saving opportunities.
• Monitor and report key parcel KPIs, including volume, carrier performance, service levels, and transportation expense.
• Prepare and maintain recurring reports, dashboards, scorecards, and presentations.
• Support budget development, forecasting, and variance analysis for parcel operations.
• Assist with parcel volume forecasting and carrier capacity planning.
• Partner with Store Operations, carriers, and cross-functional teams to support Ship-to-Home initiatives and peak planning.
• Research shipment exceptions and coordinate resolution of pickup, scanning, and delivery issues.
• Manage parcel claims, recovery reporting, and supporting shipment documentation.
• Maintain parcel accounts, carrier contacts, operational records, and departmental trackers.
• Reconcile parcel data, validate reporting accuracy, and identify process improvement opportunities.

Skills

Data analysis

Excel

Forecasting

Attention to detail

Communication

Education

Bachelor's degree in Supply Chain, Logistics, Business, Finance, Analytics, Industrial Engineering, MIS, or a related field

Tools

Microsoft Excel

Data visualization tools

Job description

Belk, Inc. & Belk eCommerce LLC. is seeking a Parcel Analyst to provide analytical and administrative support for Ship-to-Home parcel initiatives. You will analyze data, develop reports, and support forecasting, budgeting, and peak-period planning to drive cost savings and operational improvements.

Key collaboration with Store Operations, carriers, and cross-functional teams, strong Excel/data skills, and 2–3 years in related fields are essential in a hybrid in-office work setting.